Archived from groups: microsoft.public.windowsxp.work_remotely (
More info?)
Glad its working for you...
--
Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program -
http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
"gripper" <gripper@discussions.microsoft.com> wrote in message
news:AE9E6ADE-C417-49BC-B5AC-D03F1B13B61A@microsoft.com...
> Everything was how it should be but I just went through the motions of
> clicking on and off - and it worked.
>
> Many thanks for your time and bothering to come back.
>
> "Sooner Al [MVP]" wrote:
>
>> Okay, I guess your friend is running XP Home. Try this, and I should have
>> thought of this earlier...
>>
>> Right click on "My Computer" and select Properties. Tap the Remote tab
>> and
>> click on the Remote Assistance "Advanced" button. Make sure the "Allow
>> this
>> computer to be controlled remotely" checkbox is CHECKED.
>>
>> --
>>
>> Al Jarvi (MS-MVP Windows Networking)
>>
>> Please post *ALL* questions and replies to the news group for the mutual
>> benefit of all of us...
>> The MS-MVP Program -
http://mvp.support.microsoft.com
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights...
>>
>> "gripper" <gripper@discussions.microsoft.com> wrote in message
>> news:8CB14724-2E25-4347-8B2A-91D2ACB3CE6A@microsoft.com...
>> > Thanks for the suggestion but the entry "gpedit.msc" wasn't recognised.
>> > Neither could I find "computer configuration".
>> >
>> > "Sooner Al [MVP]" wrote:
>> >
>> >> Its possible your friend has configured the Remote Assistance group
>> >> policies
>> >> to only allow viewing of their PC when in a RA session. Have them run
>> >> gpedit.msc at the command line and navigate to the "Local Computer
>> >> Policy ->
>> >> Computer Configuration -> Administrative Templates -> System -> Remote
>> >> Assistance" and verify nothing has been configured to only allow
>> >> viewing.
>> >>
>> >> --
>> >>
>> >> Al Jarvi (MS-MVP Windows Networking)
>> >>
>> >> Please post *ALL* questions and replies to the news group for the
>> >> mutual
>> >> benefit of all of us...
>> >> The MS-MVP Program -
http://mvp.support.microsoft.com
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights...
>> >>
>> >> "gripper" <gripper@discussions.microsoft.com> wrote in message
>> >> news:2332411D-0865-4F0E-A93A-7AC2D985027D@microsoft.com...
>> >> > I've used Remote Assistance once before to help a friend where I
>> >> > could
>> >> > actually take control of his computer, with his OK of course. When I
>> >> > came
>> >> > to
>> >> > use it again, I could only view his screen. This time there was no
>> >> > option
>> >> > to
>> >> > view or control, only view.
>> >> >
>> >> > Someone earlier had suggested pressing F11 to bring up the options
>> >> > but
>> >> > this
>> >> > didn't work.
>> >> >
>> >> > Any advice that will allow me to control a remote computer would be
>> >> > appreciated.
>> >> >
>> >> > Cheers
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>
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