Warranty for Gigabyte Mainboard

[Guest]

Archived from groups: alt.comp.periphs.mainboard.gigabyte (More info?)

Is it 12 month?

Thanks

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.gigabyte (More info?)

Dave Smith wrote:
> Is it 12 month?

Manufacturer Warranty:

Gigabyte offers a three year limited warranty to purchasers of Gigabyte
Motherboards and Graphics Accelerators, starting from the date of
production January 01, 2001. (A one year limited warranty still applies
to the date of production prior to January 01, 2001.) For the 1st and
2nd year : free labor cost +
free component replacement
For the 3rd year : charge labor cost (US$10) + charge for component
replacement . For consecutive violation of NTF (No Trouble Found) Rate
higher than 30% , a charge of USD$10 testing fee per NTF board will be
invoiced to customer

Manufacturer RMA Policy:

Warranty (Repair) Service will not be provided , if the following
conditions apply:
1. If the broken wire on the PCB exceeds a total of 4.
2. Screw hole , Burn-out.
3. Damage due to Improper packaging / handling.
4. 5V-GND Short ( Warranty is 13 weeks ).
3V-GND Short ( Warranty is one year ).
5. Chips burn-out.
6. Extreme Environmental conditions causing oxidization of pares chipset
which exceeds 1cm or puncture through hole copper.
7. Over 4 BGA pads have become detached after 1 year.
8. Any repair work performed by non-Gigabyte engineers on GBT boards.

**Remark 1 : for the defects excluded from the above conditions,
Gigabyte will still make the great effort on repair service**
**Remark 2 : above conditions do not include phase-out parts**

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.gigabyte (More info?)

On Thu, 31 Mar 2005 11:24:59 GMT, "Travis Jordan" <no.one@no.net> wrote:

The warranty is pretty complex. I might be able to get my old mainboard repair.
BTW, can you tell me whether my ATI video or six months old Gigabyte board is
bad, when I bootup in resolution or 256 color fuzzy. I had swapped the monitor
and still the same.

Thanks


>Dave Smith wrote:
>> Is it 12 month?
>
>Manufacturer Warranty:
>
>Gigabyte offers a three year limited warranty to purchasers of Gigabyte
>Motherboards and Graphics Accelerators, starting from the date of
>production January 01, 2001. (A one year limited warranty still applies
>to the date of production prior to January 01, 2001.) For the 1st and
>2nd year : free labor cost +
>free component replacement
>For the 3rd year : charge labor cost (US$10) + charge for component
>replacement . For consecutive violation of NTF (No Trouble Found) Rate
>higher than 30% , a charge of USD$10 testing fee per NTF board will be
>invoiced to customer
>
>Manufacturer RMA Policy:
>
>Warranty (Repair) Service will not be provided , if the following
>conditions apply:
>1. If the broken wire on the PCB exceeds a total of 4.
>2. Screw hole , Burn-out.
>3. Damage due to Improper packaging / handling.
>4. 5V-GND Short ( Warranty is 13 weeks ).
>3V-GND Short ( Warranty is one year ).
>5. Chips burn-out.
>6. Extreme Environmental conditions causing oxidization of pares chipset
>which exceeds 1cm or puncture through hole copper.
>7. Over 4 BGA pads have become detached after 1 year.
>8. Any repair work performed by non-Gigabyte engineers on GBT boards.
>
>**Remark 1 : for the defects excluded from the above conditions,
>Gigabyte will still make the great effort on repair service**
>**Remark 2 : above conditions do not include phase-out parts**
>