Hi,
I have a problem with my external disk WD My Passport 1 TB, which when connected is not detected by the operating system (Ubuntu), only a few times a repeated sequence of beeps 9 beeps - 3 beeps - 3 beeps (it is few times, then after that there is a silence), while in the logs after the command dmesg have information:
[57.082628] usb 3-2: new high-speed USB device using xhci_hcd number 2
[57.099541] usb 3-2: New USB device found, idVendor = 1058 idProduct = 0748
[57.099551] usb 3-2: New USB device strings: Mfr = 1 Product = 2, SerialNumber = 5
[57.099557] usb 3-2: Product: My Passport 0748
[57.099571] usb 3-2: Manufacturer: Western Digital
[57.099573] usb 3-2: SerialNumber: 575842314539325**********
[57.156312] 3-2 usb-storage: 1.0: USB Mass Storage device detected
[57.156394] scsi6: 3-2 usb-storage: 1.0
[57.157406] usbcore: registered new interface driver usb-storage
[58.155362] scsi 6: 0: 0: 0: Direct-Access WD My Passport 0748 1019 PQ: 0 ANSI: 6
[58.155697] scsi 6: 0: 0: 1: Enclosure WD SES Device 1019 PQ: 0 ANSI: 6
[58.156244] sd 6: 0: 0: 0: Attached scsi generic type sg2 0
[58.156445] scsi 6: 0: 0: 1: Attached scsi generic type sg3 13
[58.159706] sd 6: 0: 0: 0: [sdb] disk spinning up ...
[66.230055] scsi 6: 0: 0: 1: Failed to get diagnostic page 0x8000002
[66.230062] scsi 6: 0: 0: 1: Failed to bind enclosure -19
[66.230084] ses 6: 0: 0: 1: Attached Enclosure device
[59.163016] ............................................... ................... not responding ...
Are you able to give me a hint what could be the cause of the problem ?
I have a problem with my external disk WD My Passport 1 TB, which when connected is not detected by the operating system (Ubuntu), only a few times a repeated sequence of beeps 9 beeps - 3 beeps - 3 beeps (it is few times, then after that there is a silence), while in the logs after the command dmesg have information:
[57.082628] usb 3-2: new high-speed USB device using xhci_hcd number 2
[57.099541] usb 3-2: New USB device found, idVendor = 1058 idProduct = 0748
[57.099551] usb 3-2: New USB device strings: Mfr = 1 Product = 2, SerialNumber = 5
[57.099557] usb 3-2: Product: My Passport 0748
[57.099571] usb 3-2: Manufacturer: Western Digital
[57.099573] usb 3-2: SerialNumber: 575842314539325**********
[57.156312] 3-2 usb-storage: 1.0: USB Mass Storage device detected
[57.156394] scsi6: 3-2 usb-storage: 1.0
[57.157406] usbcore: registered new interface driver usb-storage
[58.155362] scsi 6: 0: 0: 0: Direct-Access WD My Passport 0748 1019 PQ: 0 ANSI: 6
[58.155697] scsi 6: 0: 0: 1: Enclosure WD SES Device 1019 PQ: 0 ANSI: 6
[58.156244] sd 6: 0: 0: 0: Attached scsi generic type sg2 0
[58.156445] scsi 6: 0: 0: 1: Attached scsi generic type sg3 13
[58.159706] sd 6: 0: 0: 0: [sdb] disk spinning up ...
[66.230055] scsi 6: 0: 0: 1: Failed to get diagnostic page 0x8000002
[66.230062] scsi 6: 0: 0: 1: Failed to bind enclosure -19
[66.230084] ses 6: 0: 0: 1: Attached Enclosure device
[59.163016] ............................................... ................... not responding ...
Are you able to give me a hint what could be the cause of the problem ?