Question Web-pages often keep crashing ?

[moehamm]

Dell Precision 5510
32GB DDR4 2133MHz RAM
512GB NvME.2
intel i7-6820HQ
nvidia quadro dGPU, and an Intel iGPU
Windows 10 pro latest update

Some webpages keep crashing, or takes too long to respond! some google search, says RAM not enough, I have 32GB of RAM which is way more than enough, there was a setting were the windows compresses RAM, I turned it off, nothing changed, tried ThrottleStop to stop CPU throttling, issues persist!
Anyways, in general the leptop doesn't feel very snappy or extremely responsive! like when opening/closing an app, opening a webpage, these utter basic things there's a bit to wait (is this its whole power or shouldn't I expect more of it???)
scanned all the drivers, nothing missing!
Nothing in the background, no games, no steam in the background (which shouldn't be a problem!) to say it might be the cause, I only use it for web surfing and PDFs.

 

[rgd1101]

how full is the ssd?
test with a different browser? test without any extension?

 

[moehamm]

how full is the ssd?
test with a different browser? test without any extension?

the SSD is like 50% full, tested with brave and firefox same issues.

 

[rgd1101]

check the cpu/gpu temp?

using vpn?

malware scan the system?

 

[moehamm]

check the cpu/gpu temp?

using vpn?

malware scan the system?

CPU temp with ThrottleStop reaches 96 degrees, I think it is due to throttleStop itself as I tampered with some settings like speedstep and EEP (voltage is locked), didn't know how to track gpu temps
Not using a VPN,
windows defender hasn't found anything suspicous! and I didn't download anything unofficial in the past couple of months
should I use another anti-virus? malwarebytes? to check on these CPU temps

 

[rgd1101]

do speedtest and see what kind of internet speed you are getting.

 

[moehamm]

do speedtest and see what kind of internet speed you are getting.

Malwarebytes found 0 threats, my internet speed is 5-10 mbps at best sometimes >20 after midnight and that's it, but is it the main cause of crashing? Should I consider Windows11?

 

[rgd1101]

what the exact crash message on the browser?
5-10mbps? contact your isp?

 

[bniknafs9]

the first thing to check is the DNS settings in windows .

 

[moehamm]

the first thing to check is the DNS settings in windows .

i'm on google's DNS, switched from that 1.1.1.1

 

[moehamm]

what the exact crash message on the browser?
5-10mbps? contact your isp?

the page is not responding, wait for it to respond or close/exit.. These hungups are also seen in SumatraPDF viewer (lightest weight opensource pdf viewer) where I try to view my books and scrolling through the pages, it isn't smooth sailing at all.

 

[rgd1101]

is the ssd only have 1 partition?
are you sure windows see all the ram?
ran memory test


test sumatrapdf in safe model ?

 

[moehamm]

is the ssd only have 1 partition?
are you sure windows see all the ram?
ran memory test


test sumatrapdf in safe model ?

2 partitions, in task manager it says 32GBs, isn't this an indicator of seeing the ram?
Didn't test it on safe mode, ran it, same pdf on my works desk computer which is dual core 8th gen and has 8gb of one lane ram waaaay faster and more responsive than my laptop, not only on the pdf viewer but on everything else

 

[bniknafs9]

i'm on google's DNS, switched from that 1.1.1.1

the best combination is a mix of cloudflare and google dns , first 1.1.1.1 and then 8.8.8.8

 

[helper800]

2 partitions, in task manager it says 32GBs, isn't this an indicator of seeing the ram?
Didn't test it on safe mode, ran it, same pdf on my works desk computer which is dual core 8th gen and has 8gb of one lane ram waaaay faster and more responsive than my laptop, not only on the pdf viewer but on everything else

Humor me and open CMD as an Admin. Copy and paste: "sfc /scannow" and hit enter. Does that find corruption? RAM can cause windows corruption if its bad.

 

[rgd1101]

2 partitions

what the 2? and the size

 

[moehamm]

what the 2? and the size

2 partition, sizes: 243GB, 231GB
The C has 80 GB empty, and the D has the whole drive empty

 

[moehamm]

Humor me and open CMD as an Admin. Copy and paste: "sfc /scannow" and hit enter. Does that find corruption? RAM can cause windows corruption if its bad.

it found curroption, but for some basic things like onedrive which i don't use and some bloatware I previously uninstalled

 

[helper800]

it found curroption, but for some basic things like onedrive which i don't use and some bloatware I previously uninstalled

Corruption can occur regularly with windows updates but can also be indicative bad memory. A memtest may be in order though this is only a small clue.

 

[moehamm]

Corruption can occur regularly with windows updates but can also be indicative bad memory. A memtest may be in order though this is only a small clue.

Should I consider installing faster RAM? can my laptop have faster RAM? these 2 sticks are on 2133MHz, should I look for more?
just looked it up the i7-6820hq can't handle more than 2133MHz

 

[Bob.B]

Dell precision 5510, 32GB DDR4 2133MHz RAM, 512GB NvME.2, intel i7-6820HQ and nvidia quadro dGPU, and an Intel iGPU. Windows 10 pro latest update

Some webpages keep crashing, or takes too long to resond! some google search, says RAM not enough, I have 32GB of RAM which is way more than enough, there was a setting were the windows compresses RAM, I turned it off, nothing changed, tried ThrottleStop to stop CPU throttling, issues persist!
Anyways, in general the leptop doesn't feel very snappy or extremely responsive! like when opening/closing an app, opening a webpage, these utter basic things there's a bit to wait (is this its whole power or shouldn't I expect more of it???)
scanned all the drivers, nothing missing!
Nothing in the background, no games, no steam in the background (which shouldn't be a problem!) to say it might be the cause, I only use it for web surfing and PDFs.

You might want to go here and run the scanner just to see what it shows.

https://www.dell.com/support/home/en-us/product-support/product/precision-m5510-workstation/drivers

 

[helper800]

Should I consider installing faster RAM? can my laptop have faster RAM? these 2 sticks are on 2133MHz, should I look for more?
just looked it up the i7-6820hq can't handle more than 2133MHz

I would do a memory test. There is a windows one and some third party software you can use to do this. I would not buy new RAM before you know it is faulty.

 

[uWebb429]

CPU temp with ThrottleStop reaches 96 degrees

Your CPU is overheating and thermal throttling. That kills performance. A different SSD or some new memory is not going to fix an overheating problem.

Disassemble your laptop and clean it out. Replace the thermal paste if you need to. Have you ever done any basic maintenance like this?

Dell laptops from this era have some horrible throttling issues. Post some screenshots of ThrottleStop while your CPU is throttling if you do not know how to use ThrottleStop.

 

[moehamm]

Your CPU is overheating and thermal throttling. That kills performance. A different SSD or some new memory is not going to fix an overheating problem.

Disassemble your laptop and clean it out. Replace the thermal paste if you need to. Have you ever done any basic maintenance like this?

Dell laptops from this era have some horrible throttling issues. Post some screenshots of ThrottleStop while your CPU is throttling if you do not know how to use ThrottleStop.

Last year I sent it to a local technician, cleaned it from the ground up, thermal pads were melted, the tecnician applied a new thermal paste on the CPU and GPU, but still these throttling issues occur regularly, even after applying it!


TS settings, FIVR is locked (dell disabled undervolting, tried unlocking it the method worked but temporarly (until a restart) so I started tampering with TPL)

https://imgur.com/a/CnOrwTa

View: https://imgur.com/a/CnOrwTa

 

[moehamm]

I would do a memory test. There is a windows one and some third party software you can use to do this. I would not buy new RAM before you know it is faulty.

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