Question What could be causing my CPU and memory to be preforming so badly?

[Bokoman]

I recently acquired a gaming computer and it has been stuttering/lagging very bad while trying to play basic games. I ran a bench mark test and received very poor scores on my processor and memory kit (userbenchmark.com/UserRun/67123457). Does anyone know what could be causing these problems?

 

[zinkles]

what are the memory kits and CPU in the system?

you might wanna open the case and then check components. what you should check while at there is the PSU brand and model, if your RAM is just a single stick or multiple sticks and if they are of the same brand/model.

list your other system specs as well

 

[Bokoman]

what are the memory kits and CPU in the system?

you might wanna open the case and then check components. what you should check while at there is the PSU brand and model, if your RAM is just a single stick or multiple sticks and if they are of the same brand/model.

list your other system specs as well

Processor: Intel Core i7-9700K
GPU: Nvidia RTX 2060
RAM: Corsair Vengeance LPX DDR4 2666 C16 4x8GB

System	Micro-Star MS-7B98
Motherboard	MSI Z390-A PRO (MS-7B98)
Memory	24.6 GB free of 32 GB @ 2.7 GHz
Display	1920 x 1080 - 32 Bit colors
OS	Windows 10
BIOS Date	20200522

 

[thestryker]

What CPU cooler does it have and what do the temperatures on the system look like?

 

[Phaaze88]

https://www.userbenchmark.com/UserRun/67123457

1)Too much cpu background activity when running the app. Ideally should be ~10% or lower.
2)Probably the source of the problem, is the motherboard throttling the core clock speeds below 1.0ghz. Cpu thermal throttling has higher clock averages compared to when it is power throttled.
I read somewhere that some Msi boards were prone to doing that, and some older models had a slow switch which got accidentally flipped. Doesn't look like this board has said switch. So, most likely, the board is faulty and needs to be replaced.

I don't remember if the abnormal throttling affected the memory or not though.

But yeah, I suspect the mobo.

 

[Bokoman]

What CPU cooler does it have and what do the temperatures on the system look like?

all my cores are super hot 98-100c but the gpu is at 30c. What would be causing this?

 

[USAFRet]

I recently acquired a gaming computer

Bought new or used?

 

[USAFRet]

all my cores are super hot 98-100c

Improper cooler mounting, or dysfunctional cooler.

 

[Bokoman]

Bought new or used?

Used unfortunately

 

[USAFRet]

Used unfortunately

1. Assuming you've not already done this, start with a full wipe and reinstall of the OS and everything else.
Not a simple 'reset', but full wipe.

2. Your CPU temps are WAY too high. This indicates a hardware issue.

 

[green.masood]

for the ram problem make sure you are using dual channel not single channel

 

[thestryker]

all my cores are super hot 98-100c but the gpu is at 30c. What would be causing this?

The CPU cooler isn't working correctly. Those temps seem high enough that I'm just guessing you have an AIO cooler that isn't working. An air cooler should be able to keep the temps at idle lower than that even with degraded paste and fans not working.