Question what does it mean when only can enter windows in failsafe mode because it graphic crash in normal mode

[ggrandmaster]

what does it mean when only can enter windows in failsafe mode because it graphic crash in normal mode

 

[viveknayyar007]

Hello

You can try uninstalling the graphics card driver when in Safe Mode.

After booting in Normal Mode, you can obtain a new copy of the driver from the vendor's official website, and try installing it on your PC.

Hope this helps.

Cheers!!

 

[ggrandmaster]

Hello

You can try uninstalling the graphics card driver when in Safe Mode.

After booting in Normal Mode, you can obtain a new copy of the driver from the vendor's official website, and try installing it on your PC.

Hope this helps.

Cheers!!

the problem is no drivers has ben install yet and that is does that in normal mode as sone i log on it will use the web to find the driver and the is crash

 

[Colif]

What graphics card do you have?
what are other details of PC?

Can you download drivers using another PC, put them on USB and try to install that way?

 

[ggrandmaster]

it is an alienware aurora r4 using amd radeon r9 270 Graphics Card

 

[Colif]

its possible the cause is the graphics card, one sign is it won't install newer drivers

I was hoping PC had a way to run screen without a GPU but it doesn't from the shots shown here - https://www.dell.com/support/articl...nware-aurora-r4-system-specifications?lang=en

Can you put GPU in another PC and see if it works or not?

 

[gardenman]

If you can connect in Safe mode, download DDU and a slightly older graphics card driver. While still in safe mode, run DDU to be sure that all remnants of older GPU drivers are removed. Boot back into normal mode and try to immediately install the driver.

If that doesn't work, I would also suggest re-seating the graphics card. That just means you basically pull the card out and put it back in. Sometimes this helps because GPUs are known to get knocked loose very easily. Afterwards, try to install the driver again.

More info about DDU can be found here:

How To - How to perform a CLEAN install of your video card drivers.

Updated 9-19-19 How to do a CLEAN install of your graphics card drivers using the Wagnard tools Display Driver Uninstaller A major issue on many systems is the presence of multiple graphics card drivers or drivers that have been incompletely uninstalled followed by the installation of...

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