What is the best laptop brand?

[sarsoft]

ASUS.........

 

[vdentata]

I am just curious; How much money do rival companies of Dell pay people to come on these sites like this and cut down Dell computers? I have read time and time again where people have had all these problems or all that problems with their Dell computer, and I have to say that I am a bit surprised. There just can't possibly be anyone out there that is being legitimate with one of these stories about so many multiple problems with their Dell computers. Unless of course, they are running over their computers with cars and trucks and then wanting to return them! Is that the case perhaps, and perhaps Dell Corp is just a bit too smart for you guys? Maybe too smart to let you pull the liars' wool over their eyes? Hmmmmm?? could this be the real truth?? BLAH BLAH BLAH

My answer: Wow, your irate defense of Dell makes me wonder how much money DELL pays to have people like you come on and try to discredit other people's legit experiences?

As for me, I have had the worst experiences with Dell customer service, which is a crucial component of any computer. Their customer service is absolutely awful, and is ranked nearly dead last in a recent customer service survey (see citations below). I have had an Inspiron 700m laptop for 5 years now, and another laptop before then (which is waiting to be fixed because the monitor broke off from the body a little bit). My computer has been decent I think - in fact, I've has only Dell laptops for about 10 years, so I have nothing to compare them to anyway. The only thing is, with the Inspiron 700m, the fan broke about 2 years ago and had to be replaced, the battery is completely dead as of a year ago, and, most importantly, I have no sound on my laptop unless I plug in earphones, as of about two years after I got it. It is a defect in the wiring, I was told by my local (trustworthy) computer store. So, that totally blows.

However, after just recently recieving the wrong (incredibly wrong) battery from them and waiting for a week just for a reply from their department after calling them (and not once receiving any sort of apology), I have decided never to give them my money again. This was the last in a long series of terrible experiences with Dell, including also:

* Being on the phone TWICE for 30 minutes (talking) with them just so they could tell me the part number for a battery (NO JOKE);

* Sending my laptop in to repair the fan for $90 and having them strip all of the stickers from my laptop that I had placed there myself, then receiving no apology when I called them in tears because some of those stickers had sentimental value;

* using up way too many lunch breaks on the phone with these idiots, who are unwilling to help and are all Indian men with fake English names who can barely speak English and, much more importantly, who do not give a *** about you, your business, or whether your problem is solved.

I feel like there is one more instance besides those four I can cite, but I am at a loss right now. I blocked it from my memory, I am sure. So, I'm sorry that I can't recommend a laptop brand, but I can tell you in good faith to stay away from Dell, unless you have some sort of self-harming fetish.


Need more info? Don't believe me? Eat this:

http://www.buzzmachine.com/2005/08/17/dear-mr-dell/ (this has multiple citations within)

http://www.businessweek.com/the_thread/blogspotting/archives/2005/08/the_impact_of_o.html

http://www.macobserver.com/tmo/article/apple_tops_consumer_reports_customer_service_survey/

http://www.consumeraffairs.com/computers/dell_svc.html

http://www.buzzmachine.com/archives/cat_dell.html

P.S. I work for a law firm, NOT a rival company of Dell. Sorry.

 

[MystK]

Hello everyone. I've read all the posts here and I think the best way to prove which laptop manufacture is the best is with data.


Square trade conducted an observational experiment each laptop brand with a sample size of at least 1000 for each manufacturer. The link is below. Click the PDF and scroll down a bit.

http://www.squaretrade.com/pages/laptop-reliability-1109/

If you don't want to read it, the ranks of laptop reliability is below.

Asus
Toshiba
Sony
Apple
Dell
Lenovo
Acer
Gateway
HP

From best to worst (Asus is best, and HP is worst)

 

[anuer05]

Matthrowsgood, is completely right. for even $1,500 you can build an absolutely sick gaming computer that will blow doughnuts around a "gaming laptop" all day. Its common sense a laptop is designed to just be a temporary escape from a desktop when you need the internet or ms office. Anyone who invests over$1,000 in a laptop is wasting there money on something that will either drop and break, get stolen or god knows what. Just get a laptop for the basics then let a desktop fulfill all of your gaming needs. Not to mention who wants to stare at a 17" screen all day...I have a samsung 23" 😉

Going back to the orginal thread though the best brands hands down are ASUS, Lenovo, and Sony in that order. My advice though is to buy an hp laptop on sale at $699 and put the extra money into an extended warranty. Because no matter how good a laptop brand is the components are not immortal. This way after the year with each manufacture is up your still riding on 3 or 4 and sometimes they are even nice enough to let you reinvest the money! Thats what you should be looking for.

I bought a Dell well my mom did for my high school graduation present. She spend around $1300 I used it for five years for college. The only thing that went wrong was the power cord and they replaced it for free. The only reason I am buying a new laptop now it because its outdated, e.g. the processor is too slow to run photoshop CS4 and the fan is having problems but that is because I didnt take care of it. My brother did tell me not to buy another Dell though. Apparently I just got lucky the first time around!

 

[snipingwhor3z]

I believe the dell XPS16 has certain quality issues. A couple of my friends have discovered a "bump" at the bottom of their laptop where their GPU is located (ATI, not surprising to me). Their GPUs frequently go up to 70-80 degrees while gaming.

If you want an quality durable laptop/tablet you should look into lenovo ( acquired IBM)

 

[thunderchunky25]

The new Sony Vaio. Not only is it great for every day things, but i do a little gaming on it too!
It plays Blu ray, has an amazing smooth look and feel to it. The keyboard keys are spaced very nicely, and is great for typing papers or just messaging buddies!

This is by far the best laptop i have ever used, well, the best laptop for under a thousand dollars.

It's fast, has a nice processor, and the wifi is decent. Windows 7 comes standard of course, and is the best thing to happen to computers since Windows XP. DO NOT GET A COMPUTER WITH VISTA.

I don't know anyone else with a Sony Vaio, but thats because all of my friends went cheap and snatched a HP. If you are constantly on your laptop, do not get HP brand, it will most likely fail on you within the first year or two. (This is happening to my buddy right now). The battery life on the Vaio isn't anything to brag about, but you can expand to a larger battery anyway.

Go Sony!

 

[stevielloydy]

I believe the best laptop is the Acer Aspire AS5740-6025. The I5 Dual Core speed is tremendous and programs open and close very quickly, and it looks great.

 

[kevin0007]

If you are looking for the best one I would suggest you to go with ASUS Computer International. The new ASUS UL30A-A3B Notebook is a harmonious blend of form and function. Powered by an Intel Core2 Duo ultra-low voltage processor, it boasts an impressive battery life for all-day computing, user-centric features such as multi-gesture touchpad and impressive multimedia entertainment with Altec Lansing and SRS Premium Sound. I have bought the same one from acnt and I am happy with their services. You can also shop around by visiting the the various shopping sites like ebay, newegg, amazon etc.

 

[jkeopka]

I reccomend Sager as well. I have had two Sager notebooks and have been impressed by the quality.

 

[rdc363]

Since this is subjective question, I'm just going to give an opinionated answer: Apple, FTW! I love my MacBook Pro! Good hardware, with an o/s and software designed around it is the true beauty of the mac (unix is close second though).

Great support and service. I've only once had a hardware problem with a Mac and in less than 24 hrs there was a FedEx box on my doorstep to ship it back to the nearest repair facility. When one of my iPhones died Apple immediately had a box to ship it back to Cali for repair, and included in Apple Care was a loaner iPhone while mine was being repaired.

True, you pay a premium for Apple Warranties and service, but who offers white-glove service for free?

 

[Bryz]

I had a Dell laptop for 5 years and never had a single problem. Then I bought a $3500 Sager and fought with the company for 5 months before they finally gave me a refund (minus a 15% restocking fee for returning a defective and unrepairable computer). It took complaints to the BBB and the Attorney General to make that happen.

Im currently looking for another desktop replacement and customer service and reliability will be huge deciding factors for me. So far Asus and Toshiba are looking the best!

 

[2hdirect2010]

I like Dell's XPS line - good relatively thin and light computers (for the 1530 and 1330), and reasonably powerful, while having some of the best customer support around.

I have a dell XPS M1530; I could not say much but the complete opposite, I had looked to Dell as one of the top brands before, however nowadays thanks to my XPS, I say quite the contrary here is why.

Graphics Card - Faulty - Colourful lines come up on load on a black screen 2 out of 10 times it loads.
CD Drive Optiarc - No Longer reads DVD's
Keyboard is beginning to fail.
CD Drive sounds like a plane at take off.
Battery life has diminished at an unusually rapid rate.
Hard Disk failed after 5 Months -

I now own my own retail outlet, in which due to my business partner I stock and sell Dell's
In comparison to the price tag of an XPS I expect much better.
Service is a great plus however if your laptop is your life, sending it off for repairs and paying the labour costs for it to be fixed, when the part was originally faulty from the supplier I fear is not the way things should be done.

 

[2hdirect2010]

I am just curious; How much money do rival companies of Dell pay people to come on these sites like this and cut down Dell computers? I have read time and time again where people have had all these problems or all that problems with their Dell computer, and I have to say that I am a bit surprised. There just can't possibly be anyone out there that is being legitimate with one of these stories about so many multiple problems with their Dell computers. Unless of course, they are running over their computers with cars and trucks and then wanting to return them! Is that the case perhaps, and perhaps Dell Corp is just a bit too smart for you guys? Maybe too smart to let you pull the liars' wool over their eyes? Hmmmmm?? could this be the real truth??

The reason that I say this is that I have bought many Dell computers. I have bought Dell desktops and countless Dell laptops. And I have not one time, in these 12 to 13 years of purchasing Dell products, had any of thse very aweful experiences that I keep reading about. In fact, I have a Dell laptop And desktop evena s we speak that I purchased at the same time, about 5 years ago, and both of them still look and work as though they were just bought. They are awesome. And I still have them. Also, I have bought several Dell laptops even after those, one that I still have, and it works exquisitely awesome. It is decked outy with all the amenities that could possibly come in a laptop. It is the Dell Inspiron 1520. I also had a Dell Inspiron E1505 that, very sorrowly, I ended upselling due to buying a new and different brand of laptop and wanted to make a big payment on it. But that laptop worked and looked flawlessly as well. I had it for just over a year before I decided sadly to sell it. And OMG do I miss that laptop at times. Selling it felt like I was getting rid of a beloved computer family. And Dell Customer and Tech Support? Well, let me just say that I have Never in my life done such good and professional business with any other Customer Support and Tech team as Dell.. I find them to be compassionate, patient, understanding, and willing to go above and
beyond all expectations in order to assist customers. Why I have even called once to see if I could get some little round rubber/foam guards that had been placed on the lid of my laptop in order to make sure it didnt wobble or grate against the bottom of the laptop when closed. One of them had fallen off, and, well, I am the type of person that likes to have any and all parts to his gadgets, right down to the screws. But I just knew that getting these replacement little foam rubber things were impossible. I actually thought I was being dumb to even try. But shockingly and to my surprise, the Customer Service person that dealt with me totally understood. It was the exact day that my warranty was expiring. But he said that he would get them sent out to me right away, and asked me if I needed anything else. I had asked him could he also send the little rubber things that were on the bottom of my laptopa s well, just so i would have them. he said sure thing. The very next day, they arrived. He had sent me out quite a few little replacement foamy tabs and bottom ones too. I have to say that i was extremely shocked that I got these replaced, especially it being the very last day of my warranty. So there can't anyone tell me or convince me that Dell Custom,er Support and Tech Support is this difficult to deal with as these and other stories claim they are. I am sticking to Dell, and also to Fujitsu, from whom I bought my last laptop from. They are awesome too. So to sum this up, I highly recommend Dell and Fujitsu laptops. They are the best in my book. And to these people that tell these seemingly false horror stories about Dell and their purchases; People, quit doing this for other companies. The money just isn't worth trying to ruin a great and respectable company such as Dell. Besides, Dell's rep speaks for itself, and your little bs stories are getting nowhere to us Dell purchasers that know the truth. Thanks for listening!!!

MAKE NO MISTAKE THEY ARE LEGITIMATE-
Not only that they are faults that Dell has admitted to !!!!!!!!!!!!!!!!!!!!!!!!

 

[Avro Arrow]

Just read this:
http://www.tomshardware.co.uk/forum/60098-20-general-laptop-advice

 

[forlan2074]

I just want to change the looks of my laptop, and doesn't found anything new. But i really like the skins
which provided by this website http://decalskin.com,Its really good and helpful.

 

[jaydeee]

Our official brand of computer is DELL (latitude) it performs very well and boost extra power when needed most. personally I like dell inspiron 1464. an all around computer for me.

 

[wileyriley]

So has anybody looked at a ASUS U50A-RBBML05?

My main question is, if this particular model is refurbished by say, ASUS itself and is being sold through BestBuy, would it be safe to buy? Just asking, because Im a new student, and I'm hoping that i can buy the ASUS...

but i would like advice. Kthx.

BTW: here's the ASUS im looking at.
http://www.bestbuy.com/site/Asus+-+Factory-Refurbished+Laptop+/+Intel%26%23174%3B+Core%26%23153%3B2+Duo+Processor+/+15.6%22+Display+/+4GB+Memory+/+500GB+Hard+Drive+-+Merlot+Red/1050408.p?skuId=1050408&id=1218213532830

 

[computerlaptop]

I like Dell's XPS line - good relatively thin and light computers (for the 1530 and 1330), and reasonably powerful, while having some of the best customer support around.

Hi
I agree with your stuff.You can buy any company's laptop but you can maintain this .In my opinion DELL is the best because dell can provide type of color latest configuration in midi-om range and home service.
Computer Laptop

 

[rajasynergy]

DELL is the best because dell can provide type of color latest configuration in midi-om range and home service. Main complete cover accidental warranty. If want to buy dell laptops in dell showroom Chennai. contact : 9840787867/9841746593.

 

[vaultlock]

HP Laptops are trash!

 

[randomstar]

Just like many cars, its about MODEL not BRAND>

all the brands buy systems/parts from many of the same vendors. as an example, Dell Studio,Inspiron,Lattitude,XPS, Alienware can have very different characteristics, but they are all labled " dell"

the same is true for any brand..

you need to research a model family, not brand. I find the Lattitude lines to be very reliable, whereas I have had a lot of trouble with some others.. also the support issue is about how you got it, not who labled it. I buy mine through business relationships, and all my support has ben US based.

 

[Guest]

I like acer more than anything
best price no problem
work like apple

 

[yourdad75]

i like dell acer and hp ihave acer zg5 netbook works perfect after 3 years also dell latitude e5500 core 2 duo p8700 for school and home works good got for 250 used and my friend has a hp g62 with pentium works O.K. im getting a gateway nv53a at bestbuy for 500

 

[monkhm]

How much did you get paid to post that. I have a Dell laptop, I love it, but it BLOWS!!!!! motherboard failed after about 3 months. I've gone through 3. 3!!! not to mention that windows just plain sucks, it lags and quits the apps before they start. I really hate Dell though, just look at their prices, unrelated, but i was lookin for a 3d tv, they were sellin one that from sears was 2k, for 2.9k. WTF!!! dell don't sell TV's. and yes there entire company was outsourced, as were most companies. it all comes down to money. laptops last a year, two tops, die, and they want you to buy another 1k laptop. just buy the warentee, and stay the HELL away from DELL!!!
P.s. i know i spelled warentee wrong 😛

 

[tarcen]

I know this thread is a bit old. But i had to add my two cents worth. I am currently looking for a new laptop because my Dell xps M1530 with the DEFECTIVE NVIDIA 8600 chipset quit on me a couple days ago. This laptop cost approx. $7,500.00 in my local currency and received good reviews as one of dell's high performance line of laptops. It has not even lasted three years.

This NVIDIA issue has been in the news and even in the U.S.Courts. Dell extended my warranty by 12 months due to this issue but my laptop gave up outside of the waranty period. In spite of it being an issue of Manufacturers defect Latin American help said they could only sell me a new Motherboard which with install cost will be $400. This doesn't make sense to me ($2,400.00 IN MY LOCAL CURRENCY) so im looking for a new laptop.

I'm sending this message from a Dell Dimension XPS T500 Desktop that i have had for maybe 9-10yrs. The only hardware changes i have made was to install a new cdrom. These two systems are the only ones i ever had. Both Dell. I returned to Dell for my laptop, based on my experience with this desktop. Maybe this was a mistake.

I do believe that NVIDIA is at fault in my particular situation, but that Dell should have done more service wise to assist. I didnt purchase an Nvidia laptop, but a Dell laptop. Having sold systems with defective GPUS Dell should have stepped up to protect their customers. GPU issues should be dealt with, warranty or not.