What is this CHIP ? Can you answer ?

Page 3 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.
UPDATE: .. Received an email from the Online Retailer .. this is what he had to say about "ES" CPU's .. LOL

Dear Valued Customer,

What Intel states are engineering samples are merely CPUs that are shipped to OEMs (Dell, HP, Gateway, etc.) for installation into computers sold by them. "ES" CPUs have more capabilities than their retail counterparts; even Intel states so. If the CPU was not what you ordered, there would be no way you could even boot Windows, let alone have a stable system.

We may differ on how ES CPUs are classified, but, regardless, we understand this will not satisfy you. We can submit on your account a full refund.

Thank you.
Sincerely,
Returns Department


My little response back to them about the above email:

You didn't pull up the site did you (I sent him a link directly to Intel's website about the ES processors) .. in nice BOLD lettering " These processors are not packaged or labeled for sale to consumers... " .. I don't care what DELL, HP or Gateway does either .. that is not you .. you list on your website a Core 2 Extreme X6800 OEM processor .. that is NOT what you sent me.

Credit my account the FULL amount .. I'll deal with Intel Corporation directly about this.

Thank you.


So .. as you can see !!! This guy is clueless. I requested a FULL refund .. in which they responded honoring the refund and should show on my account within 3 days.
 
Now .. I have sent out emails to Intel Corporation in regards to all of this, but not giving them the name of the online retailer. I have not heard anything back from with.. either by email or phone.

Would anyone have a number within Intel Corporation I can call ?
 
well I still have my Intel retail c2d box with the manual and they have the warranty phone in there. I dont know if that can help :roll:

I think they might have the contact phones too but they are probably the sames in the web.
 
UPDATE: .. Received an email from the Online Retailer .. this is what he had to say about "ES" CPU's .. LOL

Dear Valued Customer,

What Intel states are engineering samples are merely CPUs that are shipped to OEMs (Dell, HP, Gateway, etc.) for installation into computers sold by them. "ES" CPUs have more capabilities than their retail counterparts; even Intel states so. If the CPU was not what you ordered, there would be no way you could even boot Windows, let alone have a stable system.

We may differ on how ES CPUs are classified, but, regardless, we understand this will not satisfy you. We can submit on your account a full refund.

Thank you.
Sincerely,
Returns Department


My little response back to them about the above email:

You didn't pull up the site did you (I sent him a link directly to Intel's website about the ES processors) .. in nice BOLD lettering " These processors are not packaged or labeled for sale to consumers... " .. I don't care what DELL, HP or Gateway does either .. that is not you .. you list on your website a Core 2 Extreme X6800 OEM processor .. that is NOT what you sent me.

Credit my account the FULL amount .. I'll deal with Intel Corporation directly about this.

Thank you.


So .. as you can see !!! This guy is clueless. I requested a FULL refund .. in which they responded honoring the refund and should show on my account within 3 days.

Well that falls squarely into the catogory of "BS" No OEM I ever heard of recieves shipments of "confidential" ESs for sale to the public.

As jack said, Intel property.