WHAT SHOULD I HAVE WITHIN MY SERIAL BUS CONTROLLERS

[stonepicker]

I still have a USB driver problem as listed in this forum, (DRIVER PROBLEM ? any help please)

In my universal serial bus controllers section within my medion akoya computer windows 7 64bit - I find several items duplicated for example
standard enhanced pci to usb host controller.....x 2
standard open hcd usb host controller .....x 5
usb root hub.......x 7


PS may I appologise for posting this in capitals, just a simple error didnt mean to disregard toms rules ...sory

 

[WR2]

Okay;
Go ahead and rename those two files: usbfilter.sys and USBSTOR.SYS.
0usbfilter.bak and 0USBSTOR.bak would be a good option for the rename.

Reboot and load Windows.
Add a USB stick and let Windows find some drivers.

If it can't find any one it's own and needs help:
Update a driver for hardware that isn't working properly watch the Demo Video on how to do that.

 

[stonepicker]

Okay;
Go ahead and rename those two files: usbfilter.sys and USBSTOR.SYS.
0usbfilter.bak and 0USBSTOR.bak would be a good option for the rename.

Reboot and load Windows.
Add a USB stick and let Windows find some drivers.

If it can't find any one it's own and needs help:
Update a driver for hardware that isn't working properly watch the Demo Video on how to do that.

Can you give me the direction as how to rename, I didnt see an option within the field and as you have learnt - this is a new direction for me

 

[WR2]

Right mouse click.

 

[WR2]

That's right mouse click........but not using Device Manager.
You'll need to use File Manager for that.

 

[stonepicker]

That's right mouse click........but not using Device Manager.
You'll need to use File Manager for that.

Can you lead me to File Manager
ie is it in location of device manager or somewherelese

I will come back to this tomorrow thanks so far

 

[WR2]

From the Start menu, choose Computer
That's Windows Explorer which does your file manager duties.

 

[stonepicker]

From the Start menu, choose Computer
That's Windows Explorer which does your file manager duties.

I start windows, tried left and also right click on Computer
I have not found file manager
I must be misunderstanding your guidance or missing the icon, can you expand to be exact.

 

[WR2]

Screenshot of what you see when you click on Computer please.

 

[stonepicker]

Screenshot of what you see when you click on Computer please.

Is it left or right click on Computer you want

 

[WR2]

Left click to open the window.
That will get you an Explorer window that will let you manage disks, folders and files.
You should probably make your hidden folders and files visible for this type of work. From the Tools menu, choose Folder options. There choose View and choose the Show Hidden Files, Folders and Drives. Use Apply button.

For a few hints on Explorer - see if this helps

 

[stonepicker]

Left click to open the window.
That will get you an Explorer window that will let you manage disks, folders and files.
You should probably make your hidden folders and files visible for this type of work. From the Tools menu, choose Folder options. There choose View and choose the Show Hidden Files, Folders and Drives. Use Apply button.
http://i.imgur.com/e97Jc.jpg

For a few hints on Explorer - see if this helps

Folowing was the path
Open-Computer-Organise=FolderOptions-View - selected show hidden filel - Apply ...
At this stage where will I located the required file

 

[WR2]

 

[stonepicker]

http://i.imgur.com/mEJKB.png

There is no clear way I can see to allow a change as required.
I can highlight the details only - what else must I do.
Its best to be exacting in the method or path to require taken

 

[WR2]

Uses Explorer to go to the location shown in the screenshot.
Right click on the file to get a rename option.

 

[WR2]

That would be:
Click on C: drive,
Click on Windows folder
Click on System32 folder
Click on Drivers folder
right click on usbfilter.sys

 

[stonepicker]

That would be:
Click on C: drive,
Click on Windows folder
Click on System32 folder
Click on Drivers folder
right click on usbfilter.sys

I am missing something - I will need a lik.

I can get to the exact screenshot image - it will only let me highlight each of the two entrys whichever left or right click no change path is given - yes I am clearly missing something

 

[WR2]

From Start Menu - open Computer.
Click on C: drive,
Click on Windows folder
Click on System32 folder
Click on Drivers folder
right click on usbfilter.sys

 

[stonepicker]

From Start Menu - open Computer.
Click on C: drive,
Click on Windows folder
Click on System32 folder
Click on Drivers folder
right click on usbfilter.sys

Right, thanks I got to this and when I R-clich it highlight there in the usbfilter.sys box - can you give me the exact change to enter (i think you gave me two changes I assume the highlighted box will only accept one- advise)


Looking at this once again it seems that you would like me to change

usbfilter.sys to Ousbfilter.bak
and
USBSTOR.SYS to OUSBSTOR.bak

(Is this correct and are the letters case sensitive ie exact as given by you)

 

[WR2]

Go ahead and rename those two files: usbfilter.sys and USBSTOR.SYS.
0usbfilter.bak and 0USBSTOR.bak would be a good option for the rename.

 

[stonepicker]

Go ahead and rename those two files: usbfilter.sys and USBSTOR.SYS.
0usbfilter.bak and 0USBSTOR.bak would be a good option for the rename.

I completed the above BUT

For the change USBSTOR.SYS The computer gave File access denied you should get permission from ..Trustinstaller to perform this action. tried to repeat this but would go into change.
The usbfilter.sys change occured and was re listed as Ousbfilter.bak

I looked at the driver image again and now it shows only the lower entry not two as had been earlier (ref your screenshot above)

Awaiting further direction

 

[stonepicker]

 

[WR2]

See if this helps:
Windows trusted installer denying access to files

 

[stonepicker]

See if this helps:
Windows trusted installer denying access to files

Have looked at the windows advisory, its a lot to take in.
Would it be possible to follow it from where we have got to within the changes
ie; for you to prompt me from the last position as shown in my screen copy above

 

[WR2]

You could navigate back to that file and then use the Trusted Installer guide to take ownership of just that one file.

 

[stonepicker]

You could navigate back to that file and then use the Trusted Installer guide to take ownership of just that one file.

It took it back despite all I tried. (The USBSTOR.SYS remains listed as just that without any changes which I had attempted)
The only change effected has been the usbfilter.sys to Ousbfilter.bak which shows up in the files but dosnt show anything on the actual usb device drive
entry

See next image of current driver file details