Question Why can't I connect to the Internet after a BSOD (Firewall & Services Won’t Start) ?

Mar 21, 2025
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Hello, I'm experiencing critical issues with my Windows system after a sudden BSOD crash. My main issue is that I cannot connect to the internet, even though my LAN connection is detected. Additionally, Windows Defender Firewall and multiple services are not starting, preventing me from troubleshooting effectively.

Issue Summary:

  • Lost internet access after BSOD → The LAN connection is detected but stuck on "Identifying..."
  • Windows Defender Firewall won’t start → Error when trying to restore/restart settings.
  • Windows services related to the firewall won’t start → Base Filtering Engine (BFE) and other dependencies won’t start, possibly due to registry issues.
  • Windows Defender Advanced Threat Protection Service won’t start manually.
  • sfc /scannow shows no integrity violations.
  • netsh advfirewall reset fails with "An error occurred while attempting to contact Windows Defender Firewall..."
Any help or insights would be greatly appreciated! Thanks in advance.
 
Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

Can you get into Safe Mode? You might want to pass on .dmp files for us to look through.
 

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