Question why cant i get dual channel to enable

Sep 10, 2019
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cant get full 16gb of ram cant get pc to go into dual channel last i checked my mobo could do dual channel on the specs .....

cpu A6-6400k 3.9 GHz
ram- is ddr3 16GB
(2x8gb ddr3 sticks 1333Mhz)
mobo- A68HM-P33
 
Sep 10, 2019
3
0
10
yeah they are placed correctly due to the fact the ram slots are right next to each other with only 2 ram slots on the motherboard pc picks up both rams just dual channel ram wont enable tbh