[SOLVED] Why does my HARD DRIVE ( DATA D ) appear and then after some time disappear in file explorer? (it is not being detected by the win 10) ?

Apr 24, 2022
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Hard Drive is being detected by the BIOS, and appears in file explorer, but after some minutes it disappears. Even after restarting, or shutting down and starting the laptop again doesn't fix the issue. It gets fixed only when I click the Restore Defaults button in the BIOS. And then afterwards the hard drive shows up for sometime in the file explorer and then again disappears. It gets detected in the first few minutes, (i have kept the file explorer open and the d drive open), after sometime it shows file explorer is not responding and crashes. It is the usual file explorer crash. Only the window closes.

The start, alt tab, taskbar, etc work normally. And also the movies which are there on the hard drive are now somewhat corrupted. There are no audio glitches whatsoever. But all sorts of Green and Pink colors appear on some parts of the video. When I copy it to the other drive (in this case, the c drive) it shows the same result. But then I download the video again, but now to the c drive, it works fine. Also, if a movie or a game is open which is present on the d drive, it doesn't crash or close. It works properly. And I didn't see any glitches in the games either.

This glitch started to appear 3 days ago. I was playing Minecraft which was in the c drive, I closed the thing. And then I went to check some torrent progress. It showed the error "We couldn't find the specified path" or something similar. It also showed "The device is not ready".
I seriously hope this isn't a serious issue.

Laptop Specs:
OS Name Microsoft Windows 10 Home Single Language
Version 10.0.19044 Build 19044
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-RLE57TE
System Manufacturer Dell Inc.
System Model Vostro 3500
System Type x64-based PC
System SKU 0A24
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz, 2419 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.13.0, 16-03-2022
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0964XR
BaseBoard Version A00
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1566"
User Name DESKTOP-RLE57TE\xxxxxxxxx
Time Zone India Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.73 GB
Available Physical Memory 3.03 GB
Total Virtual Memory 15.7 GB
Available Virtual Memory 8.29 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
 
What HDD model is this?

Have you tried to swap sata cable (both data transfer and power) to the hdd and ensured properly connected/seated ?

Can you provide S.M.A.R.T. data for that particular hdd (can use tools like hdtune or similar)
 
Apr 24, 2022
5
0
10
0
What HDD model is this?

Have you tried to swap sata cable (both data transfer and power) to the hdd and ensured properly connected/seated ?

Can you provide S.M.A.R.T. data for that particular hdd (can use tools like hdtune or similar)
NVMe KBG40ZNS256G NVMe KIOXIA 256GB ---- the ssd
ST1000LM035-1RK172 --- the hdd

HD Tune: ATA ST1000LM035-1RK1 Health

ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 65 64 6 217741263 Ok
(03) Spin Up Time 100 100 0 0 Ok
(04) Start/Stop Count 99 99 20 1140 Ok
(05) Reallocated Sector Count 100 100 36 0 Ok
(07) Seek Error Rate 79 60 45 84782075 Ok
(09) Power On Hours Count 96 96 0 3519 Ok
(0A) Spin Retry Count 100 100 97 0 Ok
(0C) Power Cycle Count 100 100 20 486 Ok
(B8) (unknown attribute) 100 100 99 0 Ok
(BB) (unknown attribute) 100 100 0 0 Ok
(BC) (unknown attribute) 100 99 0 655372 Ok
(BD) (unknown attribute) 100 100 0 0 Ok
(BE) Airflow Temperature 61 51 40 690028583 Ok
(BF) G-sense Error Rate 100 100 0 520 Ok
(C0) Power Off Retract Count 100 100 0 6 Ok
(C1) Load Cycle Count 77 77 0 47333 Ok
(C2) Temperature 39 49 0 39 Ok
(C5) Current Pending Sector 100 100 0 0 Ok
(C6) Offline Uncorrectable 100 100 0 0 Ok
(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok
(F0) Head Flying Hours 100 253 0 1258 Ok
(F1) (unknown attribute) 100 253 0 554036107 Ok
(F2) (unknown attribute) 100 253 0 -401360401 Ok
(FE) (unknown attribute) 100 100 0 0 Ok

Power On Time : 3519
Health Status : Ok
 
Apr 24, 2022
5
0
10
0
NVMe KBG40ZNS256G NVMe KIOXIA 256GB ---- the ssd
ST1000LM035-1RK172 --- the hdd

HD Tune: ATA ST1000LM035-1RK1 Health

ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 65 64 6 217741263 Ok
(03) Spin Up Time 100 100 0 0 Ok
(04) Start/Stop Count 99 99 20 1140 Ok
(05) Reallocated Sector Count 100 100 36 0 Ok
(07) Seek Error Rate 79 60 45 84782075 Ok
(09) Power On Hours Count 96 96 0 3519 Ok
(0A) Spin Retry Count 100 100 97 0 Ok
(0C) Power Cycle Count 100 100 20 486 Ok
(B8) (unknown attribute) 100 100 99 0 Ok
(BB) (unknown attribute) 100 100 0 0 Ok
(BC) (unknown attribute) 100 99 0 655372 Ok
(BD) (unknown attribute) 100 100 0 0 Ok
(BE) Airflow Temperature 61 51 40 690028583 Ok
(BF) G-sense Error Rate 100 100 0 520 Ok
(C0) Power Off Retract Count 100 100 0 6 Ok
(C1) Load Cycle Count 77 77 0 47333 Ok
(C2) Temperature 39 49 0 39 Ok
(C5) Current Pending Sector 100 100 0 0 Ok
(C6) Offline Uncorrectable 100 100 0 0 Ok
(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok
(F0) Head Flying Hours 100 253 0 1258 Ok
(F1) (unknown attribute) 100 253 0 554036107 Ok
(F2) (unknown attribute) 100 253 0 -401360401 Ok
(FE) (unknown attribute) 100 100 0 0 Ok

Power On Time : 3519
Health Status : Ok
HD Tune: ATA ST1000LM035-1RK1 Information

Firmware version : 1002
Serial number : WKPQ2K25
Capacity : 931.5 GB (~1000.2 GB)
Buffer size : n/a
Standard : ATA/ATAPI-0 - SATA II
Supported mode : UDMA Mode 6 (Ultra ATA/133)
Current mode : UDMA Mode 6 (Ultra ATA/133)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: no
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : yes
 
Apr 24, 2022
5
0
10
0
What HDD model is this?

Have you tried to swap sata cable (both data transfer and power) to the hdd and ensured properly connected/seated ?

Can you provide S.M.A.R.T. data for that particular hdd (can use tools like hdtune or similar)
no, i didnt open the laptop YET
 

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