[SOLVED] Why is ethernet and wifi getting the same latency ms?

k1nationIG

Great
Apr 9, 2020
163
12
95
So I am testing out fortnite with ethenert and wireless and they both seem to be getting very high ping, we get 200mbps down and 10mbps up, I have the latest drivers on everything. What should I do?
 
Solution
This one maybe shows something. It depends on if the problem disappeared when it was testing hops 6 and 9.

This is what a bad trace looks like....it would be better if hop 6 and 9 were also over 200ms so you where sure.

So if this is a real problem the issue is between the routers in hop2 and hop3 in spectrums network. The even larger issue is what can you now do with this information.

If you call spectrum the level 1 techs are trained to fix stuff in your house and stuff between the hop2 router and your house. They may or may not have access to the hop 2 router. Most level 1 techs know nothing outside they barely know the stuff they are suppose to. Maybe you can get lucky and get it escalated but the higher level...
Wifi should always be slightly higher when it working well but you might not be able to see the extra 10ms due to random delays in the path.

If they are the same it indicates some delay outside your house.

Run tracert to the servers and see if you can find the hop that is adding all the delay. The speed of your connection does not matter unless you are using 100% then it will add delays.

Pretty much the latency is a measure of distance. It fundamentally is a speed of light thing along with other overhead introduced by ISP routers in the path. Your traffic may also not follow the most direct route.
It is about 150ms ping time between the USA and countries like India even in best cases.
 

k1nationIG

Great
Apr 9, 2020
163
12
95
Wifi should always be slightly higher when it working well but you might not be able to see the extra 10ms due to random delays in the path.

If they are the same it indicates some delay outside your house.

Run tracert to the servers and see if you can find the hop that is adding all the delay. The speed of your connection does not matter unless you are using 100% then it will add delays.

Pretty much the latency is a measure of distance. It fundamentally is a speed of light thing along with other overhead introduced by ISP routers in the path. Your traffic may also not follow the most direct route.
It is about 150ms ping time between the USA and countries like India even in best cases.
What if it is consistently high, like it isnt a spike, like i would get consistent but super high ping. And once I find the hop that adds the delay, what do I do to fix it
 

k1nationIG

Great
Apr 9, 2020
163
12
95
Wifi should always be slightly higher when it working well but you might not be able to see the extra 10ms due to random delays in the path.

If they are the same it indicates some delay outside your house.

Run tracert to the servers and see if you can find the hop that is adding all the delay. The speed of your connection does not matter unless you are using 100% then it will add delays.

Pretty much the latency is a measure of distance. It fundamentally is a speed of light thing along with other overhead introduced by ISP routers in the path. Your traffic may also not follow the most direct route.
It is about 150ms ping time between the USA and countries like India even in best cases.
Tracing route to qosping-aws-us-east-1.ol.epicgames.com [34.193.154.39]
over a maximum of 30 hops:

1 2 ms 2 ms 7 ms 192.168.0.1
2 13 ms 14 ms 14 ms 072-031-138-121.res.spectrum.com [72.31.138.121]
3 12 ms 19 ms 12 ms 071-046-011-145.res.spectrum.com [71.46.11.145]
4 16 ms 12 ms 12 ms bundle-ether26.orld08-car1.bhn.net [72.31.195.169]
5 22 ms 19 ms 19 ms ten0-2-0-0.orld71-car1.bhn.net [97.69.194.8]
6 23 ms 24 ms 19 ms 072-031-188-170.res.spectrum.com [72.31.188.170]
7 27 ms 21 ms 24 ms bu-ether44.tustca4200w-bcr00.tbone.rr.com [66.109.6.128]
8 23 ms 51 ms 85 ms 66.109.5.131
9 28 ms 24 ms 29 ms 99.82.178.110
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

is the 8th hop the one adding the delay, and right now this is really good ping, it usually alot higher like in the one hundreds
 
You have to do more testing to say. The reason you see timeout is their is a firewall likely in epic network hiding the real path. Need to find another IP that gives more results. You can try say 8.8.8.8 but it may have a different path.

The delay in hop 8 maybe some issue with hop 8. It may also be nothing and it does not appear to affect hop 9.

Tracert tests each hop step by step. Problem is if say hop 3 has a random problem while it is testing hop 8 it will blame the delay on hop 8.

Problem is as you say it is really good ping right now you have to get data when it is being bad to know anything. Guessing from the router names you are getting 25ms between Florida and California. That is about the best you will see.
 

k1nationIG

Great
Apr 9, 2020
163
12
95
You have to do more testing to say. The reason you see timeout is their is a firewall likely in epic network hiding the real path. Need to find another IP that gives more results. You can try say 8.8.8.8 but it may have a different path.

The delay in hop 8 maybe some issue with hop 8. It may also be nothing and it does not appear to affect hop 9.

Tracert tests each hop step by step. Problem is if say hop 3 has a random problem while it is testing hop 8 it will blame the delay on hop 8.

Problem is as you say it is really good ping right now you have to get data when it is being bad to know anything. Guessing from the router names you are getting 25ms between Florida and California. That is about the best you will see.
Yeah its bad right now, I will run a tracert, but it should be Florida to Virgina or Ohio, not cali.
 

k1nationIG

Great
Apr 9, 2020
163
12
95
You have to do more testing to say. The reason you see timeout is their is a firewall likely in epic network hiding the real path. Need to find another IP that gives more results. You can try say 8.8.8.8 but it may have a different path.

The delay in hop 8 maybe some issue with hop 8. It may also be nothing and it does not appear to affect hop 9.

Tracert tests each hop step by step. Problem is if say hop 3 has a random problem while it is testing hop 8 it will blame the delay on hop 8.

Problem is as you say it is really good ping right now you have to get data when it is being bad to know anything. Guessing from the router names you are getting 25ms between Florida and California. That is about the best you will see.
wait so I ran a tracert to epicgames servers again and in game, I am getting 130-140 ping but on the tracert results, it says like everything is sub 50 (all hops sub 50ms)
 

k1nationIG

Great
Apr 9, 2020
163
12
95
You have to do more testing to say. The reason you see timeout is their is a firewall likely in epic network hiding the real path. Need to find another IP that gives more results. You can try say 8.8.8.8 but it may have a different path.

The delay in hop 8 maybe some issue with hop 8. It may also be nothing and it does not appear to affect hop 9.

Tracert tests each hop step by step. Problem is if say hop 3 has a random problem while it is testing hop 8 it will blame the delay on hop 8.

Problem is as you say it is really good ping right now you have to get data when it is being bad to know anything. Guessing from the router names you are getting 25ms between Florida and California. That is about the best you will see.
Nvm ignore everything i said
 

k1nationIG

Great
Apr 9, 2020
163
12
95
You have to do more testing to say. The reason you see timeout is their is a firewall likely in epic network hiding the real path. Need to find another IP that gives more results. You can try say 8.8.8.8 but it may have a different path.

The delay in hop 8 maybe some issue with hop 8. It may also be nothing and it does not appear to affect hop 9.

Tracert tests each hop step by step. Problem is if say hop 3 has a random problem while it is testing hop 8 it will blame the delay on hop 8.

Problem is as you say it is really good ping right now you have to get data when it is being bad to know anything. Guessing from the router names you are getting 25ms between Florida and California. That is about the best you will see.
Tracing route to qosping-aws-us-east-1.ol.epicgames.com [54.82.195.216]
over a maximum of 30 hops:

1 1 ms 2 ms 2 ms 192.168.0.1
2 11 ms 14 ms 19 ms 072-031-138-121.res.spectrum.com [72.31.138.121]
3 210 ms 210 ms 199 ms 071-046-011-153.res.spectrum.com [71.46.11.153]
4 208 ms 215 ms 213 ms bundle-ether26.orld08-car2.bhn.net [72.31.195.223]
5 211 ms 214 ms 209 ms ten0-2-0-0.orld71-car2.bhn.net [97.69.194.24]
6 17 ms 64 ms 16 ms 072-031-188-176.res.spectrum.com [72.31.188.176]
7 234 ms 239 ms 239 ms bu-ether44.tustca4200w-bcr00.tbone.rr.com [66.109.6.128]
8 201 ms 202 ms 206 ms 66.109.5.131
9 28 ms 27 ms 27 ms 99.82.178.108
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

check this out
 
This one maybe shows something. It depends on if the problem disappeared when it was testing hops 6 and 9.

This is what a bad trace looks like....it would be better if hop 6 and 9 were also over 200ms so you where sure.

So if this is a real problem the issue is between the routers in hop2 and hop3 in spectrums network. The even larger issue is what can you now do with this information.

If you call spectrum the level 1 techs are trained to fix stuff in your house and stuff between the hop2 router and your house. They may or may not have access to the hop 2 router. Most level 1 techs know nothing outside they barely know the stuff they are suppose to. Maybe you can get lucky and get it escalated but the higher level techs would just get into the router in hop 2 and run ping to the router in hop 3. If they see nothing they will close it as no problems found.

Generally this would be caused by some form of capacity issues between those routers. When it gets over used data is placed in buffers or even discarded. The ISP has tools to monitor utilization and will generally fix this type of stuff on their own but if they have to upgrade equipment it can take some time.

I would run this a number of times more. This is so you can give spectrum multiple examples of the problem. They will like me say since hop 9 is find there is no problem....at least it is not a constant problem.
 
Solution