[SOLVED] Why is my brand new Acer Nitro 5 underperforming?

[irisjdmlf]

Hi,

So not even a month ago I bought an Acer Nitro 5 with a RTX2060 6GB, Intel Core i5 9300H, 16GB RAM.
I mainly play GTA5 and League of Legends and today I found that my FPS on GTA are extremely low for my specs. I’m talking I tried the lowest settings with a vanilla game and no graphics mods and my FPS weren’t going above 80. I usually play with most of my settings on very high or ultra with NVE and it’s always been pretty smooth. I don’t know what happened today but my fps won’t go up, I updated the GPU drivers, turned power plan to high performance, made sure the right GPU was selected in the Nvidia Control Panel, tweaked every setting in game, verified game files.
I don’t understand why my PC is performing worse than my previous PC which had significantly lower specs.

Also please if you answer me, talk to me like I’m a toddler because I have absolutely NO knowledge of informatics!! 😛

Thank you in advance to my savior who probably will prevent me from punching a hole into that laptop!

Iris

 

[Roland Of Gilead]

Hey there.

So in most gaming laptops, the CPU's and GPU's can get a little hot. When the temps get to a certain point the CPU can throttle to keep temps in check. This means that your CPU will downclock to a lower speed so as not to have the fans kick in on full for extended periods of time, and keep temps at a nice balanced level. What temps do your CPU and GPU get when this happens? Do the fans spin loudly?

You can check if your CPU throttles by using something like HWMon/Info and running it alongside a game or demanding program and see if the clockspeed is reducing below it's boost speed (4.1ghz).

You can also set up MSI Afterburner to use the OSD and put the CPU clockspeed/temp/usage on screen while you game. You should also put GPU clockspeed/temp/usage too. Then you can see onscreen if anything is throttling (reducing clockspeed) while you game.

Let us know what you find.

 

[geofelt]

I see many complaints about gaming laptops not performing well.
Usually gaming while plugged in.
One common cause is thermal throttling.
Laptop coolers must, of necessity be small and light.
They are also relatively underpowered.
If you run an app such as HWMonitor, you will get the current, minimum, and maximum cpu temperatures.
For intel processors, if you see a max of 100c. it means you have throttled.
The cpu will lower it's multiplier and power draw to protect itself
until the situation reverses.
What can you do?
First, see that your cooler airways are clear and that the cooler fan is spinning.

Try changing the windows power profile advanced functions to a max of 90% instead of the default of 100%
You may not notice the reduced cpu performance.