[SOLVED] Why is my computer not interacting with external devices ?

[Billybobjoethex]

Hello, I just moved my computer cross country, and when I turned it on the first time, no usb devices or monitors connected to the GPU worked. I took out the CMOS battery and replaced it, it worked for about 20 minutes, crashed and the same thing has happened. New batteries didn’t fix it either. The computer had no issues prior, all cables seem to be fully seated. Thank you

 

[Aeacus]

Full system specs, including PSU make and model (or part number) is? Also, how old the PSU is, and was the PSU bought new or used/refurbished?

What the actual issue of the PC is?
Does the PC turn on and boots to OS, where you can see desktop?
Does PC fail to show any image on screen, but otherwise remains powered on?
Does the PC fail to remain powered on?

it worked for about 20 minutes, crashed and the same thing has happened.

What crashed? Some program? OS? Did PC reboot? What exactly happened.

Why is my computer not interacting with external devices?

Most likely, component (hardware) damage/failure, due to PC being rattled around during transit.

PCs are sensitive electronics and do not fare well with vibrations or impacts caused during transit.

 

[Misgar]

As @Aecus said, computers can suffer damage during transport.

If you transported the PC with a big heavy GPU in place and didn't remove the graphics card, you may have damaged the PCIe slot.

The picture below shows an example of extreme slot damage:
https://itigic.com/when-to-upgrade-or-buy-new-motherboard-for-pc/

Similarly, if your rig contained a big heavy dual-tower twin-fan air cooler and you didn't remove it entirely, you may have cracked the mobo or damaged the CPU socket.

https://forums.tomshardware.com/thr...ally-break-or-damage-the-motherboard.3006099/

It's better to play safe and unplug large GPU cards and massive CPU air coolers, before shipping.

 

[Billybobjoethex]

Full system specs, including PSU make and model (or part number) is? Also, how old the PSU is, and was the PSU bought new or used/refurbishe

Motherboard: MAG B550 Tomahawk
GPU: MSI RTX 3060 Ti
CPU: AMD Ryzen 7 5800X
RAM: 32 GB Corsair Vengence DDR4 3200mhz
PSU: EVGA Supernova 850 PS 80 Plus Platinum 850W bought brand new 2 years ago, never had issues.

What the actual issue of the PC is?
Does the PC turn on and boots to OS, where you can see desktop?
Does PC fail to show any image on screen, but otherwise remains powered on?
Does the PC fail to remain powered on?

Main issue was, no Display Port output anything, and no USB Devices interacted or turned on.
Never made it to OS
Screens displayed nothing.
PC remained powered on.

What crashed? Some program? OS? Did PC reboot? What exactly happened.


Most likely, component (hardware) damage/failure, due to PC being rattled around during transit.

PCs are sensitive electronics and do not fare well with vibrations or impacts caused during trans

Display and all USB devices turned off, no reboot just went dark on the screens, mouse and keyboard lights turned off.

Should be fixed now, I figured the same, got fed up last night, unplugged all cables and removed everything. I've had no issues since.

 

[Billybobjoethex]

As @Aecus said, computers can suffer damage during transport.

If you transported the PC with a big heavy GPU in place and didn't remove the graphics card, you may have damaged the PCIe slot.

The picture below shows an example of extreme slot damage:
https://itigic.com/when-to-upgrade-or-buy-new-motherboard-for-pc/

Similarly, if your rig contained a big heavy dual-tower twin-fan air cooler and you didn't remove it entirely, you may have cracked the mobo or damaged the CPU socket.

https://forums.tomshardware.com/thr...ally-break-or-damage-the-motherboard.3006099/

It's better to play safe and unplug large GPU cards and massive CPU air coolers, before shipping.

It was pretty secure and wrapped up, it was driven as well, not flown, figured it wouldn't cause problems. Good call though to separate parts for future moves. Think something may have got loose, unplugging everything and replacing it seemed to fix it. No serious damage like you showed. Thanks

 

[Aeacus]

Should be fixed now, I figured the same, got fed up last night, unplugged all cables and removed everything. I've had no issues since.

Then it most likely was loose power connector. E.g +12V EPS to power the CPU. Or PCI-E to power the GPU. Getting 24-pin ATX dislodged is very unlikely. Dislodged power cable(s) could've been even on PSU side.

But nice to hear that you got your issue solved.

 

[Phillip Corcoran]

Should be fixed now, I figured the same, got fed up last night, unplugged all cables and removed everything. I've had no issues since.

Happened to me a couple of times after moving house. Strip-down & rebuild fixed it.
Glad you got it up and running.