Question why is my cpu and RAM underpeforming?

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blookmore

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Feb 2, 2021
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for some reason my high end pc is lacking in the gaming aspect a lot more than i would of thought, i thought it would of ran rust with ease but all i get is stuttering and insane frame drops so i did a benchmark and it told me my CPU and RAM was severely underperforming than what it should be doing any ideas on why this is thanks. https://www.userbenchmark.com/UserRun/39324102
 
Welcome to the forums, newcomer!

Are you basing your lack of CPU and ram performance off of that site? If so, please forget about Userbenchmark and try out benchmarking app's or games on your platform to tax the system and give you a real world understating of the system.

Often times, newcomers are confused by the numbers shown on Userbenchmark, I for one, wish it was wiped off the internet.

If you will, please state your specs here and include the make and model of the PSU as well as it's age.
 
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for some reason my high end pc is lacking in the gaming aspect a lot more than i would of thought, i thought it would of ran rust with ease but all i get is stuttering and insane frame drops so i did a benchmark and it told me my CPU and RAM was severely underperforming than what it should be doing any ideas on why this is thanks. https://www.userbenchmark.com/UserRun/39324102
Usebenchmark is hopelessly biased and not a good source of comparison. That's for several reasons: the first one is it's biased against AMD multi-core processors and has said so in the past. It arbitrarily lowers their scores because of that. Userbenchmark is only useful for comparing against your own system to see if tweaks and hardware changes are improving it or hurting it.

But it also shares a fault any 'on-line' benchmark comparison database shares, and that includes things like 3dMark comparisons. You're comparing to people with heavily overclocked systems, often impractical ones as those on LN2 cooling, who are trying to out-score others. They make multiple runs with their system to post the highest score and that skews results against average systems.
 
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To answer your question your RAM is running at 2133mhz and not it’s rated 3200mhz per the UB results and information. This will also impact cpu performance. You need to go into the BIOS and enable DOCP and set it to 3200mhz. Once done re-run UB and share the new link.

While UB has its limitations and is far from perfect it can be useful for spotting some basic issues.
 
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Corsair Vengeance RGB PRO DDR4 3200 C16 2x8GB-$150
199,434 User benchmarks, average bench 85%
2 of 4 slots used
16GB DIMM DDR4 clocked @ 2133 MHz

Start by going in your BIOS and turn the DOCP profile on. You're using a Ryzen 2700X with RAM clocked at 2133MHz at the moment. That's performance lost.

AMD Ryzen 7 2700X-$425
424,174 User benchmarks, average bench 82%
AM4, 1 CPU, 4 cores, 8 threads
Base clock 3.7 GHz, turbo 4.1 GHz (avg)

4 Cores 8 Threads? Should be 8 Cores 16 threads.

Type msconfig in the windows search bar. Go to the boot tab. Go to the advanced options. Make sure the box for the number of processor is not checked. If it was, uncheck that box and reboot.

Another thing from the userbenchmark page.

BIOS Date20191016

From that date and the BIOS page from the motherboard website I can assume it's BIOS version 2901 2019/11/06. There are 4 more BIOS update after your version if it's 2901 you're on right now. Might want to update this as a last resort.

Was the Chipset drivers installed on that OS?
 
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To answer your question your RAM is running at 2133mhz and not it’s rated 3200mhz per the UB results and information. This will also impact cpu performance. You need to go into the BIOS and enable DOCP and set it to 3200mhz. Once done re-run UB and share the new link.

While UB has its limitations and is far from perfect it can be useful for spotting some basic issues.
I’ve done what you said but my computer wouldn’t boot with those settings it says my ram is running at 2333hz.
 
Corsair Vengeance RGB PRO DDR4 3200 C16 2x8GB-$150
199,434 User benchmarks, average bench 85%
2 of 4 slots used
16GB DIMM DDR4 clocked @ 2133 MHz

Start by going in your BIOS and turn the DOCP profile on. You're using a Ryzen 2700X with RAM clocked at 2133MHz at the moment. That's performance lost.

AMD Ryzen 7 2700X-$425
424,174 User benchmarks, average bench 82%
AM4, 1 CPU, 4 cores, 8 threads
Base clock 3.7 GHz, turbo 4.1 GHz (avg)

4 Cores 8 Threads? Should be 8 Cores 16 threads.

Type msconfig in the windows search bar. Go to the boot tab. Go to the advanced options. Make sure the box for the number of processor is not checked. If it was, uncheck that box and reboot.

Another thing from the userbenchmark page.

BIOS Date20191016

From that date and the BIOS page from the motherboard website I can assume it's BIOS version 2901 2019/11/06. There are 4 more BIOS update after your version if it's 2901 you're on right now. Might want to update this as a last resort.

Was the Chipset drivers installed on that OS?
Yeah I’m not too familiar with stuff like that I will do that now where do I go to update this
 
Welcome to the forums, newcomer!

Are you basing your lack of CPU and ram performance off of that site? If so, please forget about Userbenchmark and try out benchmarking app's or games on your platform to tax the system and give you a real world understating of the system.

Often times, newcomers are confused by the numbers shown on Userbenchmark, I for one, wish it was wiped off the internet.

If you will, please state your specs here and include the make and model of the PSU as well as it's age.
Specs
Motherboard: ROG STRIX B450-F GAMING
AMD RYZEN 7 2700X Eight core processor
Welcome to the forums, newcomer!

Are you basing your lack of CPU and ram performance off of that site? If so, please forget about Userbenchmark and try out benchmarking app's or games on your platform to tax the system and give you a real world understating of the system.

Often times, newcomers are confused by the numbers shown on Userbenchmark, I for one, wish it was wiped off the internet.

If you will, please state your specs here and include the make and model of the PSU as well as it's age.

AMD Ryzen 7 2700X 3.7 GHz 8-Core Processor
Corsair Vengeance RGB Pro 16 GB (2 x 8 GB) DDR4-3200 CL16 Memory
PSU IS 11 MONTHS OLD TOO
Zotac GAMING GeForce RTX 2060 SUPER AMP Extreme, ZT-T20610B-10P,Black
 
Corsair Vengeance RGB PRO DDR4 3200 C16 2x8GB-$150
199,434 User benchmarks, average bench 85%
2 of 4 slots used
16GB DIMM DDR4 clocked @ 2133 MHz

Start by going in your BIOS and turn the DOCP profile on. You're using a Ryzen 2700X with RAM clocked at 2133MHz at the moment. That's performance lost.

AMD Ryzen 7 2700X-$425
424,174 User benchmarks, average bench 82%
AM4, 1 CPU, 4 cores, 8 threads
Base clock 3.7 GHz, turbo 4.1 GHz (avg)

4 Cores 8 Threads? Should be 8 Cores 16 threads.

Type msconfig in the windows search bar. Go to the boot tab. Go to the advanced options. Make sure the box for the number of processor is not checked. If it was, uncheck that box and reboot.

Another thing from the userbenchmark page.

BIOS Date20191016

From that date and the BIOS page from the motherboard website I can assume it's BIOS version 2901 2019/11/06. There are 4 more BIOS update after your version if it's 2901 you're on right now. Might want to update this as a last resort.

Was the Chipset drivers installed on that OS?
im not sure what you mean by chipset im not really familiar with this type of stuff
 
I’ve done what you said but my computer wouldn’t boot with those settings it says my ram is running at 2333hz.
Ok, not too surprised. Although 3200mhz should be ok and definitely can work I have seen several threads where people have had issues getting 2000 series Ryzen cpu's to support over 2933mhz.
yeah it is a little disappointing but it is what it is I tried taking the cmos battery out for a little bit to put it back in and try but no luck I’m afraid.
 
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After all what?

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

Open Windows File Explorer
Navigate to C:\Windows\Minidump
Copy the mini-dump files out onto your Desktop
Do not use Winzip, use the built in facility in Windows
Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
Then post a link here to the zip file, so we can take a look for you . . .
 
Last edited:
After all what?

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

Open Windows File Explorer
Navigate to C:\Windows\Minidump
Copy the mini-dump files out onto your Desktop
Do not use Winzip, use the built in facility in Windows
Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
Then post a link here to the zip file, so we can take a look for you . . .

what are specs of the PC?
ive been
All will be revealed after I merge this into other thread

i would guess ram is reason for bsod you got.
yeah i rhought that i mean ive only turned the mhz up to 2933 when its intended max is 3200 these are my specs ive taken my gpu out for cleaning a moment ago but other than that i cant think why it would bsod im pretty sure ive done everything righ
AMD Ryzen 7 2700X 3.7 GHz 8-Core Processor

Corsair Vengeance RGB Pro 16 GB (2 x 8 GB) DDR4-3200 CL16 Memory


PSU IS 11 MONTHS OLD TOO
Zotac GAMING GeForce RTX 2060 SUPER AMP Extreme, ZT-T20610B-10P,Black
All will be revealed after I merge this into other thread

i would guess ram is reason for bsod you got.
 
After all what?

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

Open Windows File Explorer
Navigate to C:\Windows\Minidump
Copy the mini-dump files out onto your Desktop
Do not use Winzip, use the built in facility in Windows
Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
Then post a link here to the zip file, so we can take a look for you . . .
im for some reason not able to make it into a compressed file it says file not found or no read permission.
 
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