[SOLVED] Why is my PC rebooting for one game?

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.

chosenj

Prominent
Dec 8, 2019
15
0
510
Just recently since the launch of The Master Chief Collection, my PC has rebooted most times when attempting to play. It goes into the first loading screen then reboots. Only does it for MCC and nothing else. First figured it was a thermal issue as CSGO would reboot in the past when I haven't dusted out my PC. So I dusted it out and changed thermal paste and got no where. The only times its let me play is when I use the PC for the first time of the day. And when it runs it runs absolutely fine.

Specs: (Speccy)

Operating System:
Windows 10 Pro 64-bit

CPU:
Intel Core i7 4790K @ 4.00GHz 39 °C
Haswell 22nm Technology

RAM:
8.00GB Dual-Channel DDR3 @ 800MHz (11-11-11-28)

Motherboard:
MSI Z97 GAMING 5 (MS-7917) (SOCKET 0) 38 °C

Graphics:
GN246HL (1920x1080@59Hz)
HP 2009 (1600x900@60Hz)
8192MB ATI Radeon RX 470 Graphics (MSI) 56 °C

Storage:
931GB Western Digital WDC WD10EZEX-00WN4A0 (SATA ) 37 °C
447GB TOSHIBA-TR150 (SATA (SSD)) 31 °C
232GB Western Digital WDC WD2500AAKX-753CA1 (SATA ) 37 °C

Optical Drives:
No optical disk drives detected

Audio:
AMD High Definition Audio Device
 
Solution
Just the game, steam, and Discord

Well before you try anything else, the occam's razor explanation for your issues is the lack of ram you have installed to start with. I keep telling people that 8gbs is not enough memory to run anything more demanding than applications like Microsoft Office. When it comes to applications like video games, 16 gbs should be considered the minimum. The 'standby' memory swallowing up the rest of the little memory you have left doesn't help either, and there is a way to keep that in check (I would have to P.M you for that if you want it), but the most immediate solution for this is to simply get another 8 gbs of ram. This might be your issue.
First try to close every open program or app before you start halo. Then take a snapshot of memory use with everything closed. Also take a pic of your startup programs in the task manager startup tab. You can also try to see if you have a folder in one cloud/drive for HALO MC. If you do, uninstall that, uninstall your game one more time and reinstall it. See if this helps at all.