Question Why will Windows 10 only install Printer Driver for Brother MFC?

Jan 10, 2024
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I have looked everywhere for answers, and still cannot get my Brother MFC-9330CDW to install properly.

When I attempt to "ADD DEVICE" (not as a Printer, but a Device) it finds the Brother MFC on the Network, and even shows the icon as a MFC. However, when I go to install the Drivers, only the Printer Driver installs.

I have also (after removing the "printer") attempt to use the Brother Install program, and I still only can use the printer, and not the Scanner. I can't use the USB connection (for one thing I am already using the all of the USB ports).

Has anyone else have this kind of problem?

I have been able to print without issue for a long time, but now I need to use the scanner, and this is driving me crazy (short trip I realize!)

HELP DESPERATELY NEEDED! Thanks all!

Ken L