Why won\'t control panel let me make new accounts

[BrennaLeigh]

I want to make a new account on my computer but when I go into the control panel and type something in an error code pops up saying the name isn't valid because it contains /\[]":;|<>+=,?* when my name really doesn't. I have tried many different things and none have worked.

 

[lookerup]

have you check for viruses?

 

[BrennaLeigh]

Yes I have. This has happened almost immediately after i bought the laptop.

 

[lookerup]

so basically it's fairly new, right? try reinstalling windows

 

[BrennaLeigh]

I am not real tec smart where do i find that option?

 

[lookerup]

your recently purchased laptop should come with a windows cd and a drivers cd for that laptop. It should say the version of your windows you have.

Before even putting the cd in you must first go in to bois{ hit the delete i believe} and head into boot priorities and change Cd drive to first and Then you can pop in the cd. and press F10 and press enter.

 

[BrennaLeigh]

ok thank you.

 

[lookerup]

tell me how it goes.

 

[scout_03]

you cannot use those character when you want to create another user account windows do not allow to use them

 

[molika]

It should say the version of your windows you have.