WiFi dropping on Windows 8.1

[LiamBaby]

Hello, my wifi seems to be dropping after I updated to Windows 8.1

This was never a problem on Windows 8, but it was prevalent after the upgrade to 8.1

I have tried near on everything I could possibly think of. I've tried reinstalling the network driver, updating it. Everything listed here: http://www.registryrecycler.com/blog/2013/11/fix-wi-fi-connectivity-issues-in-windows-8-1/

And on top of that, I even did a fresh install of Windows 8.1, this problem does not occur with an ethernet connection.

It's driving me insane, and I can't find a cause nor a fix for this issue. I was hoping some of you could shed some light on this issue. My laptop is: Acer Aspire E1-571

Thank you

 

[LiamBaby]

Anybody?

 

[LiamBaby]

Bump, this issue still persists 🙁?

 

[patrickIT]

could you describe Network Interface Card name?

 

[LiamBaby]

could you describe Network Interface Card name?

It's Broadcom 802.11n

If that's what you mean?

 

[patrickIT]

Manufacturer Intel, ?

Is the current driver from Microsoft or manufacturer, could also check and see Acer vendor for this specific laptop and see if they added new drivers for 8.1 most vendors would.

 

[LiamBaby]

Manufacturer Intel, ?

Is the current driver from Microsoft or manufacturer, could also check and see Acer vendor for this specific laptop and see if they added new drivers for 8.1 most vendors would.

Broadcom I think, and I believe it's from the manufacturer since I went to the Acer website, and installed the latest broadcom driver for my laptop model.

 

[patrickIT]

Actually try to download all windows updates up to the most recent on.

This might be drastic but what if you tried to reset your router?

this might work;

Open up Device Manger and opening up Network Adaptors, right click the wireless adaptor you are using then click on Properties, you will have the option to turn off power saving in the power management tab.


looking at this topic you're not the only one windows 8.1 upgrading and wireless not working.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-networking/windows-81-wifi-dropping-andor-limited/87531d97-c148-4387-acda-5a31b38c069e?page=50&tm=1417432330391

 

[LiamBaby]

Actually try to download all windows updates up to the most recent on.

This might be drastic but what if you tried to reset your router?

this might work;

Open up Device Manger and opening up Network Adaptors, right click the wireless adaptor you are using then click on Properties, you will have the option to turn off power saving in the power management tab.

I'm positive it's not router related, it worked fine on Windows 8, and it's not affecting any other laptops or smart phones in the house. I've also tried turning power saving off, but that didn't work neither 🙁

 

[patrickIT]

try this; and then run cmd > ping and type in any site

Open up Device Manger and open up Network Adapters, right click the wireless adapter you are using then click on Properties, advanced. change to, Do you have Bluetooth on the laptop?

 

[LiamBaby]

try this; and then run cmd > ping and type in any site

Open up Device Manger and open up Network Adapters, right click the wireless adapter you are using then click on Properties, advanced. change to 802.11b/g. Do you have Bluetooth on the laptop?

Hi, I don't appear to have that option

 

[patrickIT]

can you change it to whatever wireless channel available? see if it works

note# I mean in the router settings you can access router usually at 192.168.2.254

Download this tool to see occupied channels choose the channel with least traffic.

http://www.nirsoft.net/utils/wifi_information_view.html

 

[LiamBaby]

can you change it to whatever wireless channel available? see if it works

note# I mean in the router settings you can access router usually at 192.168.2.254

 

[patrickIT]

Yes, that's the setting I mean, run software to see which channels are occupied the most.

 

[LiamBaby]

Yes, that's the setting I mean, run software to see which channels are occupied the most.

Do you know of any capable software?

 

[patrickIT]

here is the link for this utility; http://www.nirsoft.net/utils/wifiinfoview.zip

 

[LiamBaby]

here is the link for this utility; http://www.nirsoft.net/utils/wifiinfoview.zip

Thanks, here's the info

 

[patrickIT]

Could you try running the inbuilt windows diagnostics for network? it might be able to solve some config issues.

Could you disable Ipv6 in adapter settings

 

[LiamBaby]

hmm,

# Open Device Manager

# Select 'Network adaptors' and then open (double-click) Broadcom 802.11n Network Adaptor

# Go to the Driver tab and click the Update Driver... button

# Select 'Browse my computer for driver software'

# Select 'Let me pick from a list of device drivers on my computer'

# Select the "Broadcom 802.11n Network Adaptor (Broadcom)" entry from the list, and click Next

This is different driver then the one you've installed please try.

I don't think that the issue lays in the channel because of the info.

Sorry for not being able to solve your problem quickly 🙁

Could you disable Ipv6 in adapter settings

Thanks for helping 😛 but this is also known as 'reverting the network adapter' Which I have already tried to no avail 🙁

Also tried disabling ipv6, that doesn't seem to fix the issue neither

 

[patrickIT]

Run > netsh diag gui maybe it can solve some kind of configuration problem. What kind of devices are near you that could interfere?

put power profile on high performance.

 

[LiamBaby]

Run > netsh diag gui maybe it can solve some kind of configuration problem. What kind of devices are near you that could interfere?

put power profile on high performance.

run this commands in cmd;

ipconfig /release
ipconfig /renew

And I've already put power on high performance

And already tried the ipconfig commands countless times xD

My Nexus 5 Smartphone is next to me, not sure if that would be a problem?

 

[patrickIT]

try to launch network diagnostics from search in the start screen it should pop up



this here below might be interesting ;

Windows 8.1 does not support WPA. It supports WEP and WPA2. Are you using WPA?

 

[LiamBaby]

try to launch network diagnostics from search in the start screen it should pop up



this here below might be interesting ;

also, What security are you using on your router? Windows 8.1 does not support WPA. It supports WEP and WPA2.

When my wifi drops to limited, the diagnostic tool states that the default gateway is not available, and fixes the issue temporarily.

 

[patrickIT]

ipconfig /all and post output here

change version to 2 instead of automatic

 

[LiamBaby]

ipconfig /all and post output here

change version to 2 instead of automatic

Done, and here;