Will Asus fix dead pixels in my Asus Monitor?

[JTHarden]

Hello everyone! So I've had an Asus monitor for about 4 months now and I noticed a month ago that I have two dead pixels in my monitor. They are solid black spots on my screen, small but I'm afraid that more will appear. Does anyone know if Asus will fix this since I did not do this to my monitor, there was no user error involved. It was an expensive monitor so I'd really like to have it in tip top shape. Thank You!

 

[Demonic Heart]

Hello everyone! So I've had an Asus monitor for about 4 months now and I noticed a month ago that I have two dead pixels in my monitor. They are solid black spots on my screen, small but I'm afraid that more will appear. Does anyone know if Asus will fix this since I did not do this to my monitor, there was no user error involved. It was an expensive monitor so I'd really like to have it in tip top shape. Thank You!

which model asus?

 

[JTHarden]

Hello everyone! So I've had an Asus monitor for about 4 months now and I noticed a month ago that I have two dead pixels in my monitor. They are solid black spots on my screen, small but I'm afraid that more will appear. Does anyone know if Asus will fix this since I did not do this to my monitor, there was no user error involved. It was an expensive monitor so I'd really like to have it in tip top shape. Thank You!

which model asus?

It's the Asus VG248QE 24'' HD LED Gaming Monitor

 

[ss202sl]

This seems to say that 3 to 5 dead pixels are acceptable, but I'd call them.

http://www.asus.com/ae-en/support/Warranty/13/24/0/19/SqSPAYIsfecjo9GX/

 

[JTHarden]

This seems to say that 3 to 5 dead pixels are acceptable, but I'd call them.

http://www.asus.com/ae-en/support/Warranty/13/24/0/19/SqSPAYIsfecjo9GX/

Are you saying acceptable as in they will fix it? or acceptable as in I'll have to deal with it until it gets worse?

 

[ss202sl]

I think that acceptable(to them) means that it is good, and they don't see a need to fix it.