Question Win10 freezes after login, problem related to second HDD ?

Jan 29, 2021
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Hi,

I have an ASUS k72f laptop, which has 2 hdd SATA interfaces, so few years ago I changed the main hdd to an SSD, and more "recently" I added a second, mechanical HDD.

So from time to time, I start the computer, and few seconds after windows login, the computer just freezes. image freezes, no cursor movement, no keyboard response, nothing.

The workaround, is to unplug the 2nd, mechanical HDD, turn on the computer, everything works, turn off, plug back the HDD, and everything works again... until next freeze, that could be days, weeks, months....

At the beginning I thought it was the HDD, I changed it (for a new one), it happened again. so I changed the SSD (for a new one) and it happened again.... so I have tried with SSD1--HDD1, SSD1--HDD2, SSD2--HDD2 and every time the same thing happened.

The drivers are up-to-date (with iobit driver booster)....

I believe I got this on the windows event viewer, but I wouldn't know how to read it.

and the content of the "details"

XML:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
  <EventID>100</EventID>
  <Version>2</Version>
  <Level>1</Level>
  <Task>4002</Task>
  <Opcode>34</Opcode>
  <Keywords>0x8000000000010000</Keywords>
  <TimeCreated SystemTime="2021-01-28T19:35:30.3086765Z" />
  <EventRecordID>148</EventRecordID>
  <Correlation ActivityID="{77cf04d0-f5ac-0000-810c-cf77acf5d601}" />
  <Execution ProcessID="3192" ThreadID="4564" />
  <Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
  <Computer>ASUS-CLO</Computer>
  <Security UserID="S-1-5-19" />
  </System>
- <EventData>
  <Data Name="BootTsVersion">2</Data>
  <Data Name="BootStartTime">2021-01-28T19:33:34.7244240Z</Data>
  <Data Name="BootEndTime">2021-01-28T19:35:28.1531172Z</Data>
  <Data Name="SystemBootInstance">37</Data>
  <Data Name="UserBootInstance">37</Data>
  <Data Name="BootTime">95550</Data>
  <Data Name="MainPathBootTime">22350</Data>
  <Data Name="BootKernelInitTime">83</Data>
  <Data Name="BootDriverInitTime">508</Data>
  <Data Name="BootDevicesInitTime">284</Data>
  <Data Name="BootPrefetchInitTime">0</Data>
  <Data Name="BootPrefetchBytes">0</Data>
  <Data Name="BootAutoChkTime">0</Data>
  <Data Name="BootSmssInitTime">5068</Data>
  <Data Name="BootCriticalServicesInitTime">371</Data>
  <Data Name="BootUserProfileProcessingTime">5183</Data>
  <Data Name="BootMachineProfileProcessingTime">165</Data>
  <Data Name="BootExplorerInitTime">7973</Data>
  <Data Name="BootNumStartupApps">16</Data>
  <Data Name="BootPostBootTime">73200</Data>
  <Data Name="BootIsRebootAfterInstall">false</Data>
  <Data Name="BootRootCauseStepImprovementBits">0</Data>
  <Data Name="BootRootCauseGradualImprovementBits">0</Data>
  <Data Name="BootRootCauseStepDegradationBits">2097152</Data>
  <Data Name="BootRootCauseGradualDegradationBits">0</Data>
  <Data Name="BootIsDegradation">false</Data>
  <Data Name="BootIsStepDegradation">false</Data>
  <Data Name="BootIsGradualDegradation">false</Data>
  <Data Name="BootImprovementDelta">0</Data>
  <Data Name="BootDegradationDelta">0</Data>
  <Data Name="BootIsRootCauseIdentified">true</Data>
  <Data Name="OSLoaderDuration">4691</Data>
  <Data Name="BootPNPInitStartTimeMS">83</Data>
  <Data Name="BootPNPInitDuration">2554</Data>
  <Data Name="OtherKernelInitDuration">147</Data>
  <Data Name="SystemPNPInitStartTimeMS">2685</Data>
  <Data Name="SystemPNPInitDuration">304</Data>
  <Data Name="SessionInitStartTimeMS">3006</Data>
  <Data Name="Session0InitDuration">2706</Data>
  <Data Name="Session1InitDuration">498</Data>
  <Data Name="SessionInitOtherDuration">1862</Data>
  <Data Name="WinLogonStartTimeMS">8075</Data>
  <Data Name="OtherLogonInitActivityDuration">952</Data>
  <Data Name="UserLogonWaitDuration">5344</Data>
  </EventData>
  </Event>
 
Jan 29, 2021
4
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10
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SSD1 --> kingDian S200 120G
HDD1 --> Toshiba something
Current and bought in December last year (both)
SSD2 --> Crucial BX500 240G


and


and self-test completed OK



HDD2 --> SEAGATE BarraCuda 1T (ST1000LM048)

and

and




but having tried with 2 pairs of drives for 3 different combinations and having the same issue, it seems kind of unlikely to me that this is Drive (hardware) related....
 
Jan 29, 2021
4
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10
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The problem happens at start-up...
I have 8G of ram more than enough for word and 4 tabs of chrome

Temperatures are fine, I changed the fan and the CPU's thermal paste when I changes for the first SSD and I keep it clean.


[edit 2021/02/02]

it happened again today, same problem, same workaround, I don't have the same event logged as before,, so I guess that was a bad clue.
 
Last edited:

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