Windows 10 Blue Screen of Death

[seymoorebutts]

Recently received a message from Windows saying that there were disc driver errors that needed to be fixed with a restart. After putting it off for a couple days, I finally let the computer restart, and now I come to a screen with a frowny-face 🙁 and a message telling me that there is a critical_service_error.

Windows attempts to Auto-Repair sometimes to no avail, going back to the BSoD, or gets stuck at the Blue Windows logo surrounded by the black screen space.

I have tried booting into safe mode, which does not work, and I have also tried reinstalling Windows, which gets to about 53% before telling me there was a problem and my computer could not be reset.

What is the possible issue here? Software or hardware? Maybe a faulty SATA cable?

HDD is a Western Digital Caviar Blue 3.5" 1Tb at 7200 rpm
Motherboard is an ASRock Z77 Extreme3 ATX
Windows 10 was installed from Windows 7 Home Premium SP1 (64-bit)

 

[Colif]

Is there anything on pc you want to save: http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/

Its possible its your hdd, can you put it in another pc and run Data LIfeguard for windows, get it here: http://support.wdc.com/downloads.aspx?lang=en

I/O errors might be the HDD

if its not drive, win 10 probably won't work now anyway, after a failed reset

I think you need a clean start. Win 10 fresh install requires deleting all the partitions on drive so back it up if you can. win 10 uses different partition scheme to win 7.

Have you got a win 10 install USB or DVD? Get it here >> win 10 media creation tool

Run that on another pc and create a bootable win 10 install disc.
Change boot order to match DVD or USB 1st, HDD 2nd
boot from installer and follow this: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

 

[seymoorebutts]

Is there anything on pc you want to save: http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/

Its possible its your hdd, can you put it in another pc and run Data LIfeguard for windows, get it here: http://support.wdc.com/downloads.aspx?lang=en

I/O errors might be the HDD

if its not drive, win 10 probably won't work now anyway, after a failed reset

I think you need a clean start. Win 10 fresh install requires deleting all the partitions on drive so back it up if you can. win 10 uses different partition scheme to win 7.

Have you got a win 10 install USB or DVD? Get it here >> win 10 media creation tool

Run that on another pc and create a bootable win 10 install disc.
Change boot order to match DVD or USB 1st, HDD 2nd
boot from installer and follow this: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

HOT DIGGITY.

I did a little open surgery and secured the connections between the mobo and the HDD and it seems to have fixed the problem...no idea.

I think I'm gonna get myself and SSD soon and move Windows over to it, not sure how long my HDD has, been acting kinda wonky. Anyways, thanks for the response, if it acts up again I'll be sure to check back here, everyone on this forum has been nothing short of awesome over the years.