Question windows 10 BSOD mindump included

[Skimedman]

Hi guys, Ive gotten this BSOD a few times now. IRQL not less or equal while playing a few games. I cant figure out whats wrong.
Im including my mini dump.
https://filebin.net/cx362gbnnambjmor

 

[Colif]

I will get someone to look at dump files and get back to you on that. He will convert files into a format I can read
Attn @gardenman

 

[axe0axe0]

Do you have NetfilterSDK? If you do, please update it.

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/GDq2.html

Welcome back Axe, feel free to jump in and help.

File information:	021519-7984-01.dmp (Feb 15 2019 - 18:12:02)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	ntkrnlmp.exe (Process: Anthem.exe)
Uptime:	0 Day(s), 0 Hour(s), 25 Min(s), and 54 Sec(s)

The GPU tweaking driver "iomap64.sys" was found on your system. (AI Suite)

The overclocking driver "RTCore64.sys" was found on your system. (MSI Afterburner)

Possible Motherboard page: https://www.asus.com/us/Motherboards/ROG-STRIX-B450-F-GAMING/HelpDesk/
There is a BIOS update available for your system. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

I can't help you with this. Someone else will post with more information soon. Please wait for more answers. Good luck.

 

[Skimedman]

So what exactly does that mean? Im not extremely PC savvy but ive never had this problem on other games. Only Anthem. Are those 2 programs conflicting with Anthem somehow? @gardenman

 

[gardenman]

The tweaking and overclocking drivers are usually used to overclock a system. Overclocks on either the GPU or CPU are often a source of BSODs. However, overclocks usually give a different type of error. The error you got, the IRQL one, is usually related to drivers. Someone else will post with more info later.

Also consider following axe's advice.

 

[Skimedman]

I dont actually think i have NetfilterSDK but not exactly sure....not sure where i would see it.

 

[Colif]

So what exactly does that mean? Im not extremely PC savvy but ive never had this problem on other games. Only Anthem. Are those 2 programs conflicting with Anthem somehow? @gardenman

Gardenman's script auto flags some files, they may not be the cause here, they just nice to know about in some BSOD.

I assume the file Axe is referring to is

May 30 2012

FNETURPX.SYS

FNet User Proxy driver (FNet Co., Ltd.) http://www.gotofnet.com/

as it sure is not a win 10 file given its age. It is oldest file on PC apart from the Asus AI suite files

 

[Colif]

or maybe he meant this - Might be part of the VM software

Sep 17 2016

netfilter2.sys

NetFilter SDK TDI Hook driver (WPP) http://netfiltersdk.com/

 

[Skimedman]

Yeah....i really have no clue what that is.

 

[Skimedman]

what about this?

https://imgur.com/a/YXXj2Ru

View: https://imgur.com/a/YXXj2Ru

 

[Skimedman]

should i try and update those?

 

[Colif]

I wouldn't trust 3rd party driver tools to even get the right drivers.

You have Asus AI Suite installed, I am fairly sure one of its parts is a driver updater so use it since it comes with motherboard. Much safer option.

Do you use any virtual machine software?

 

[axe0axe0]

Could you run msinfo32 from the run box (press Windows logo and R keys simultaneously), save it as a NFO file and upload it.

 

[Skimedman]

https://ufile.io/69o7i
also just in case
https://ufile.io/pgdyy
@axe0axe0

 

[Skimedman]

So I actually got a response back from ea games and this is what she said.i even updated my bios yesterday.

This is the complete error you are encountering
2/15/2019 8:24 PM Windows Error Reporting Fault bucket 1585325246211552441, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: Anthem.exe
P2: 1.0.0.0
P3: 10.0.17763.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
\\?\C:\Users\nicho\AppData\Local\Temp\RDR21A4.tmp\empty.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER21A5.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER21B5.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER21C3.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER21F3.tmp.txt

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 7674e4a8-d777-4319-a7b8-9c3dcfabd8c5
Report Status: 268435456
Hashed bucket: 5e47367ec47ba630e60034e979e5f4b9
Cab Guid: 0

It won´t take you too long to check what the RADAR_PRE_LEAK_64 issue is.

C:\Users\nicho\AppData\Local\Temp\RDR21A4.tmp
C:\ProgramData\Microsoft\Windows\WER\Temp\WER21A5.tmp.
\C:\ProgramData\Microsoft\Windows\WER\Temp\WER21B5.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER21C3.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER21F3.t

These errors show issues with metadata on your computer
outdated drivers, malware, registry, missing system flies, update issues etc.
This most likely happens during boot.

 

[axe0axe0]

I believe the NetFilter driver is implemented by another program. Unfortunately I don't know what program might be using it, so I suggest to go through all installed programs and check them for updates.