[SOLVED] Windows 10 computer and internet speed

Jan 23, 2020
Hi, my Mother got a new computer just to play internet games on. The games go really slow. I had the cable guy here today and had cable modem problems and got that fixed and afterwards her download and upload speeds increased but her games online still go slow. She has wifi internet and is in the same room as the modem/router.

Here is the specifications on her computer.
Operating systemWindows 10 Home 641
Memory Slots2 DIMM
Memory4 GB DDR4-1866 SDRAM (1 x 4 GB)
Memory NoteTransfer rates up to 1866 MT/s.
Memory and storage4 GB memory
1 TB HDD storage
Optical driveDVD-Writer
Cloud serviceDropbox
Storage typeHDD
Internal Storage1 TB 7200 rpm SATA
Processor speed2.3 GHz
Processor familyAMD Dual-Core A-Series processor
ProcessorAMD A4-9125 Dual-Core (2.3 GHz base clock, up to 2.6 GHz max boost clock, 1 MB cache)2 1
Weight6.55 lb
Graphics (integrated)AMD Radeon™ R3 Graphics
Power supply type65 W external AC power adapter
Minimum dimensions (W x D x H)3.74 x 11.64 x 10.63 in
Pointing deviceUSB wired optical mouse
Audio features5.1 surround sound
Ports2 USB 3.1 Type A
1 headphone/microphone combo
1 HDMI-out 1.4
1 RJ-45
2 USB 2.0
2 USB 3.1 Gen 1
Video connectors1 HDMI
Network interfaceIntegrated 10/100/1000 GbE LAN
Wireless802.11a/b/g/n/ac (1x1) and Bluetooth® 4.2 combo
Expansion slots2 M.2
Product colorDark black
Product designHP Finish
Energy efficiencyENERGY STAR® certified
EPEAT® Silver registered
Warranty1 year limited hardware warranty (information at www.hp.com/support). 90 day phone support (from date of purchase). Complimentary chat support within warranty period (at
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