My friends laptop had no audio and was consistently getting driver related errors on boot (I can list them if necessary) and after trying lots of different methods (I can list them if necessary) I was unable to get the audio to work. We decided to try a factory reset but that did not work and continued to give the errors. After this I figured that if a factory reset did not work only a clean install of Windows would work. I switched the boot drive to my USB with a Windows 10 iso on it and booted it up and began the installation process.
After the installation progress passes "adding features" and "adding updates" (or something along the lines of that) the laptop needs to restart according to windows so I let it restart. After it restarted it brought me back to the home screen from when you originally boot off of the drive. I also tried switching the boot drive to the hard drive after it says that it needs to restart but that just results in the same issue of bringing me back to the main boot screen after the restart. I have no idea what caused this and have tried some solutions i found online to no avail. At one point, I think after my first attempt of booting off of the usb. I got the error "0xc0000034" which is apparently a boot configuration data error. I googled this error code which brought me to the solutions mentioned earlier which are:
-repairing efi based bcd system
-deleting and rebuilding efi based bcd system (volume is in use by another)
The video said that if the first step didnt work then to move on to the second step which also didnt work because the "volume is in use by another". (I can link the video if necessary)
Any help is appreciated, pretty lost right now.
After the installation progress passes "adding features" and "adding updates" (or something along the lines of that) the laptop needs to restart according to windows so I let it restart. After it restarted it brought me back to the home screen from when you originally boot off of the drive. I also tried switching the boot drive to the hard drive after it says that it needs to restart but that just results in the same issue of bringing me back to the main boot screen after the restart. I have no idea what caused this and have tried some solutions i found online to no avail. At one point, I think after my first attempt of booting off of the usb. I got the error "0xc0000034" which is apparently a boot configuration data error. I googled this error code which brought me to the solutions mentioned earlier which are:
-repairing efi based bcd system
-deleting and rebuilding efi based bcd system (volume is in use by another)
The video said that if the first step didnt work then to move on to the second step which also didnt work because the "volume is in use by another". (I can link the video if necessary)
Any help is appreciated, pretty lost right now.