Windows 10 lost hardware information and license with that.

darknessjw

Honorable
Jun 15, 2013
12
0
10,510
0
Hi,
This Windows 10 64bit Pro installation is 1 month old and worked fine and was activated + the latest updates.

Today i got this issue when Windows 10 suddenly told me that i haven't activated it.
I tried to troubleshoot it, no help from that as it gave error for some reason. (Even Microsoft store could not locate which version key i needed) i ended up in DXDIAG and opened it to see if Windows is detecting my hardware and there it is, no hardware detected.

Only thing it detects is RAM amount.
Then i tried Speccy tool to see all information from my hardware, access denied it cannot detect anything.

I did jumper reset on Motherboard, reseted CMOS, updated BIOS and nothing works.
Device manager page just keeps refreshing. It does not show any errors either.
Windows repair tool also gives error that it could not fix anything (typical) and it launches it everytime i start computer.

Honestly i'm kinda afraid to reinstall Windows because what if it cannot detect my hardware then either? Then i would not have even these latest drivers automatically added during installation.

My computer has been this same for years already without issues with Windows 10.
This has been originally upgraded from Windows 7 so i dont even have license key for it, always been working automatically

i7 4770k
Z87 Sabertooth
16gb ram
980ti
Samsung 850 Evo

I recently had PSU failure and replaced it. Worked fine after that.
 

darknessjw

Honorable
Jun 15, 2013
12
0
10,510
0


Hi,

Nearly decade ago as Windows 7 license. From my father who works at networking company.
Same license is being used by my brother without any issues, Windows 10
 

COLGeek

Titan
Moderator

This is very likely the problem "same license".
 

USAFRet

Titan
Moderator


That is almost certainly the issue.
Eventually, the activation servers catch up and cut one or both off.
 

darknessjw

Honorable
Jun 15, 2013
12
0
10,510
0


Now it seems to be activated again, strange stuff.
It's not OEM version. It's intended to be installed on multiple computers, large license pool.
Windows 7 license was used in over 10 computers at the same time for almost a decade without issues.

But im still having trouble having Windows detect my hardware, i post Dxdiag if someone can find something from it.

https://pastebin.com/GdkKuG58
 

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