[SOLVED] Windows 10 Mail won't save my password correctly

box o rocks

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Cj-tech

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Jan 27, 2021
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As stated above, Mail keeps altering my password. I enter the correct 8 character password, and Mail insists on changing it to 16 characters. Here is a screenshot of the correct 8 character password I enter:
View: https://imgur.com/Cghh1pY


But when I go back to verify, Mail has changed it back to 16 characters as shown here:
View: https://imgur.com/NL8FGtE
What the heck is happening, and does anyone have this issue too? How do I fix it?
Is there an actual problem or is it just that there are more characters? Some programs shorten or extend the number of stars to hide the true password length.
 

Cj-tech

Great
Jan 27, 2021
108
8
95
4
As stated above, Mail keeps altering my password. I enter the correct 8 character password, and Mail insists on changing it to 16 characters. Here is a screenshot of the correct 8 character password I enter:
View: https://imgur.com/Cghh1pY


But when I go back to verify, Mail has changed it back to 16 characters as shown here:
View: https://imgur.com/NL8FGtE
What the heck is happening, and does anyone have this issue too? How do I fix it?
Is there an actual problem or is it just that there are more characters? Some programs shorten or extend the number of stars to hide the true password length.
 

Ralston18

Titan
Moderator
Seconding @Cj-tech 's question and observation:

@box o rocks

What email are you using?

You must comply with the password requirements of that email service: length, characters, special characters, caps, lower case, punctuation, etc.

Even if those requirements are not made readily apparent due to security reasons.....
 
Reactions: Cj-tech

box o rocks

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so you are getting mail error? or just it showing 16 ***?
Not exactly. when it goes to get mail, the "working" animation just runs continuously. I never get mail even when I know there is some. Same issue when I send. No error msg. other than an occasional "your mail settings are outdated".

Previously, I inadvertently uninstalled Calendar. I guess Mail got uninstalled at the same time. So I went to the MS site and downloaded the package anew. Since then, this issue has shown up.Maybe I downloaded the wrong Mail pgm. I noticed that the set up was totally unfamiliar. I'll do a new uninstall and clean-up. Then try again.
 

Cj-tech

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Jan 27, 2021
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Not exactly. when it goes to get mail, the "working" animation just runs continuously. I never get mail even when I know there is some. Same issue when I send. No error msg. other than an occasional "your mail settings are outdated".

Previously, I inadvertently uninstalled Calendar. I guess Mail got uninstalled at the same time. So I went to the MS site and downloaded the package anew. Since then, this issue has shown up.Maybe I downloaded the wrong Mail pgm. I noticed that the set up was totally unfamiliar. I'll do a new uninstall and clean-up. Then try again.
What website did you install it from? The Mail and Calendar apps should only be installed from the Microsoft Store that is built-in to your computer. If you downloaded it from an unofficial website, your account could be at risk.
 

box o rocks

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if you have password issue. it would have error right away.
sound like it doesn't have the right mail settings for whatever mail service you use
I still don't know what happened, but after I deleted the account, rebooted, and added the account back, everything worked normal. So... problem solved.
Is there an actual problem or is it just that there are more characters? Some programs shorten or extend the number of stars to hide the true password length.
I still don't know what happened, but after I deleted the account, rebooted, and added the account back, everything worked normal. So... problem solved.
I'll assume I must have entered something incorrectly.
 

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