Windows 10 no sound (Feel like I've tried everything)

footballfreeek84

Prominent
Feb 4, 2018
2
0
510
Hello,

I'm putting this as a windows 10 question because I think it is software based, but I'm honestly not sure anymore. I have tested my desktop (built myself over 2 years ago with no prior problems) with a set of speakers I use and also a pair of headphones. I cannot get any sound out of either of them, but both work fine on my laptop.

What is really odd is that when I go into the playback devices and select to test on my speakers, they play a sound (though the left speaker/headphone plays much louder than the right despite the balance being equal in settings.)

My motherboard is the ASUS Z-170 Pro Gaming motherboard.
Things I've tried:

- Looking for updates for my audio drivers (realtek audio), but there were none

- Uninstalling a reinstalling the drivers (more than one time) to no avail.

- Making sure everything is unmuted

-Next I tried a system restore to a point when sound worked, thinking perhaps something in Windows 10 updated overnight or something, but again nothing.

I really have no idea where to go next. It seems to me like it is a problem with the drivers and the realtek audio system, but I can't come up with a next step to go through. Any suggestions at all would be incredibly appreciated!




 
Solution
If you have DirectX 12, check with dxdiag.exe that it is functioning properly. dxdiag.exe can be found in c:\windows\system32\

If it is (functioning properly) I do not see any harm in installing DirectX 9c June 2010 or the later one in Nov. Some software depends on it.

What do you mean Try DirectX 9c? Do you mean install it because it wasn't installed previously? I currently have DirectX 12 installed I think.



 
If you have DirectX 12, check with dxdiag.exe that it is functioning properly. dxdiag.exe can be found in c:\windows\system32\

If it is (functioning properly) I do not see any harm in installing DirectX 9c June 2010 or the later one in Nov. Some software depends on it.
 
Solution