Windows 10 pc reset problem.

[Aaron9546]

I reset my pc and it's been stuck at the "resetting this pc 8%" for over an hour now but it got to 8 percent within about 2 minutes what should I do? The loading sign is still turning so I presume it hasn't frozen

 

[ronintexas]

It may be frozen, or may be performing tasks at a slow pace - how fast is the computer and the internet connection?

 

[Aaron9546]

The computer seems fine for speed it's an I7-4770k on an SSD. My Internet speed is good but I didn't think a reset would have anything to do with Internet speed?

 

[Dark Lord of Tech]

It's frozen for sure , shouldn't take that long.

 

[Aaron9546]

Yeah I thought it should be definitely done by now the loading thing is still turning around. What do you do at this point will turning it off then on ruin it?

 

[ronintexas]

With your specs, it has to be frozen. The entire process on your system should take less than an hour - possibly less than 30 minutes. If the reset is pulling down updates, and the connection to Microsoft is slow, it could appear "frozen"....but if you have a good connection, it shouldn't take anywhere near an hour.....

 

[ronintexas]

You can reboot and restart the reset process. It may create multiple "windows.old" folders - but you can utilize the Windows disk cleanup tool to remove them.

 

[Dark Lord of Tech]

I have very similar specs in 2 of my PC's took about 20 minutes on resets.

 

[Aaron9546]

Would turning it off and then on again restart the process? I will probably end up having to format and reinstall from a USB lol

 

[ronintexas]

You might need to reinstall from a USB - you won't have to reformat.....it should be able to do a standard reset.

 

[Dark Lord of Tech]

Might not boot to windows either , hard to say , but not much you can do if your stuck at a certain point.

 

[Aaron9546]

I turned the pc off and on and it came back to the original but I've selected to reset again but selected "only reset drive with windows intalled" as when I selected reset all drives it came up with "selected drives" as F and D not C. So I'd on 9 percent now hopefully it Finnished it this time

 

[Dark Lord of Tech]

"only reset drive with windows intalled" THIS IS THE RIGHT choice , the other choices can take a few hours.

 

[Aaron9546]

So when I selected to reset all drives that it may not have been frozen? I selected the reset all drives incase I had some virus on my pc just to be sure and I've never done a factory reset on these old drives before and I'm not the best with finding them

 

[Dark Lord of Tech]

Yes , all drives can take quite some time , just the OS drive is quick , with your specs 20 to 30 minutes.