Hello,
I made the mistake of powering my PC off in the middle of it attempting to shut down and then I started getting the blinking underscore black screen instead of booting. After following some YouTube tutorials I concluded that it was likely a OS problem given what I had done to cause the problem in the first place and that the Ctrl+Alt+Delete function still worked to restart from the blinking screen. I downloaded the media creation tool on my laptop and installed it to an 8GB flash drive and then manually booted to the USB stick. I made it past the first two screens where I selected the language options and stuff and then clicked "repair." Instead of taking me to the options screen it just freezes on this blue screen (see image). Any ideas of what could be causing this problem? My two leading theories are that the USB stick is too old or doesn't have enough space or that the SSD boot drive is too low on space as well (less than 20GB).
Thanks!
I made the mistake of powering my PC off in the middle of it attempting to shut down and then I started getting the blinking underscore black screen instead of booting. After following some YouTube tutorials I concluded that it was likely a OS problem given what I had done to cause the problem in the first place and that the Ctrl+Alt+Delete function still worked to restart from the blinking screen. I downloaded the media creation tool on my laptop and installed it to an 8GB flash drive and then manually booted to the USB stick. I made it past the first two screens where I selected the language options and stuff and then clicked "repair." Instead of taking me to the options screen it just freezes on this blue screen (see image). Any ideas of what could be causing this problem? My two leading theories are that the USB stick is too old or doesn't have enough space or that the SSD boot drive is too low on space as well (less than 20GB).
Thanks!