Windows 10 will not shut down after installing updates

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evaninspain

Distinguished
Mar 31, 2007
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I did a fresh install of windows 10 and everything seemed to work fine. After installing updates (mostly windows 10 updates and two nvidia geforce 650 drivers - not sure why there were two of them) my PC does not shut down. Before the updates, I had two options: restart/shutdown; now I have three restart?shutdown/sleep. When I click on restart or shutdown, nothing happens. I had this experience on two separate drives (one SSD and a HDD). This is very frustrating.... Does anyone have any suggestions on how to fix this? Thanks!!
 
Solution
Hi,
Try this solution, :)
[video="https://www.youtube.com/watch?v=bDWtGC5VbEM#action=share"][/video]

Also you can try pressing 'ctrl', 'alt', and 'delete' all together, and then using the Power Button in the corner to restart, and see if that works.
Hope this Helps,
Let me know what happens,

Slashgeek

Admirable
Perform a System Restore operation to before the issues started occurring. Type "System Restore" in Start and select the first option. Select "System Restore." Choose a different restore point, as the recommended one might be too late.
 

7malligk

Reputable
May 4, 2015
293
0
4,860
Hi,
Try this solution, :)
[video="https://www.youtube.com/watch?v=bDWtGC5VbEM#action=share"][/video]

Also you can try pressing 'ctrl', 'alt', and 'delete' all together, and then using the Power Button in the corner to restart, and see if that works.
Hope this Helps,
Let me know what happens,
 
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