Question Windows 11, AMD 7900X, stuttering, freezing problems.

[Hyedwtditpm]

I built my new ring last month. Until last week it has been working flawlessly.

Occasionally and as far as I can tell only after the first boot , for some reason the screen slows down, buttons don't respond to mouse clicks but they respond to keyboard and I can hardly close all the windows and restart the computer. And after the restart it works for hours without a problem.

Streaming from Netflix isn't fluid. Once it freezed with a white screen once and there was no way to restart the computer so I had to reset the system.

I was using the drivers -Chipset and IGPU- from the Asus Armor Crate app, yesterday I downloaded the latest drivers from the AMD's site. It seems better with Netflix but screen slow downs repeated even after that.
I don't see any problem in Task Bar. No crashed app or any app that uses all CPU resources.
Only problem that maybe related I see on Event Viewer is
"Metadata staging failed, result=0x80070490 for container " Event ID 131.

Any idea what the problem may be?

This is my system and its not overclocked.

AMD 7900X
Asus ROG Strix B650E F (latest stable bios)
Kingston 5200Mhz, 16gb x2 ram.
Windows 11 with all the latest updates.

 

[Lutfij]

Asus ROG Strix B650E F (latest stable bios)
2413 ?

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

Use DDU to remove all drivers(Intel, Nvidia and AMD) then manually install with the latest GPU drivers sourced from AMD's support site, in an elevated command, i.e, Right click installer>Run as Administrator.

 

[Hyedwtditpm]

Thank you for the reply. This is my rig.

CPU: AMD 7900X
CPU cooler: Thermalright Phantom Spirit 120SE
Motherboard: Asus ROG STRIX B650E-F GAMING WIFI (Bios Version 2413)
Ram: Kingston FURY Beast DDR5 32GB (2x16GB)
SSD/HDD: Kingston KC3000 PCIe 4.0 NVMe M.2 SSD
GPU: IGPU of 7900X (Drivers AMD 24.3.1)
PSU: Thermaltake Toughpower GF A3 850W (1 month old)
Chassis: NZXT H7 Flow
OS: Windows 11 with latest updates
Monitor: Asus MG278Q

 

[Roland Of Gilead]

Hey there,

For a start, uninstall Armoury Crate. It has a way of messing up systems too frequently.

Next, download all your drivers direct from the ASUS support page for all your drivers: https://rog.asus.com/motherboards/rog-strix/rog-strix-b650e-f-gaming-wifi-model/helpdesk_download/

You mention you have the latest bios. Did you clear CMOS afterwards?

Try turnoing off GPU hardware acceleration : https://www.makeuseof.com/hardware-accelerated-gpu-scheduling-disable-windows/ - then test again.

 

[Hyedwtditpm]

thank you. I 'll try these.

last week Asus Armor Crete app downloaded and installed a new graphics driver and then Windows Store downloaded and installed another gpu driver. The problem started around that time. Guess it must be related.

 

[Roland Of Gilead]

thank you. I 'll try these.

last week Asus Armor Crete app downloaded and installed a new graphics driver and then Windows Store downloaded and installed another gpu driver. The problem started around that time. Guess it must be related.

Use DDU to uninstall all drivers for your GPU. (This is done in safe mode.) Then install fresh from AMD's website.