Question Windows 11 freezes then BSOD - Hypervisor Error

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Sep 23, 2023
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My laptop Asus ROG Strix G513QM keeps freezing 30-40 minutes after booting into windows and will eventually BSOD into hypervisor error. I have tried to factory reset, update drivers, run driver verifier but nothing worked. Running driver verifier still gave Hypervisor error. Before I factory reset, I did not get BSOD but it just froze forever until hard reset through power button. I have attached the dmp file from C:\Windows. Please help.

crash dump
 
Sep 23, 2023
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I see. I appreciate everyone taking a look into this, thank you very much. I managed to talk with ASUS to get this repaired but I don't have warranty left so I will probably have to pay out of pocket. I will try individually on each RAM and if that fixes it, I'll replace those. Otherwise I have decided to sell this and just get another one.
 

WrongRookie

Reputable
Oct 23, 2020
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I see. I appreciate everyone taking a look into this, thank you very much. I managed to talk with ASUS to get this repaired but I don't have warranty left so I will probably have to pay out of pocket. I will try individually on each RAM and if that fixes it, I'll replace those. Otherwise I have decided to sell this and just get another one.

If its failing so much its highly unlikely anyone would want to buy it. Your best bet is to get it fixed and then sell it.

I guess we should wait and see if the ram replacement does fix the issue.
 

Colif

Win 11 Master
Moderator
Could always test it now

We all assuming

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it
 

ubuysa

Distinguished
We all assuming
I would argue that I'm masking a reasoned judgement based on clear evidence in the dump.
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it
No memory tester is 100% accurate, so even if Memtest86 passes you still can't be certain that the RAM isn't bad. Removing sticks is the only 100% test.