Question Mouse keeps spazzing out diagonally like if I had parkinsons ?

[okazerker]

https://imgur.com/aiovdfH

been happening for 2 days

Mouse: Logitech G502 Lightspeed

OS: Windows 11 Home 24H2

edit : pc specs
PSU CORSAIR hx 750 watt 80 plus gold, 4+ years old, original
disk drives (windows ssd) 930 GB NVME ssd (174 GB remaining)
930 GB NVME SSD (56 GB remaining)
2TB toshiba HDD (299 GB remaining)
930 GB toshiba HDD (203 GB remaining)

G502 lightspeed mouse
steelseries apex pro keyboard
monitor optix mpg341cqr 3440x1440 144hz
monitor built in 1080p webcam/camera
2nd monitor aoc 3440x1440 144hz
logitech g560 speakers

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drive(s): make, model, capacity, how full?

List all attached peripherals.

= = = =

Confirm and reinstall the mouse drivers.

 

[okazerker]

Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drive(s): make, model, capacity, how full?

List all attached peripherals.

= = = =

Confirm and reinstall the mouse drivers.

the mouse drivers is "mice and other pointing devices" in device manager, right ?

never had to remove/reinstall mouse drivers before, just wanna make sure

 

[Ralston18]

Mouse could be using Microsoft's generic drivers.

= = = =

Use the drivers provided by Logitech. Otherwise some mouse functions and features may not be available or work as expected.

FYI:

https://www.logitechg.com/en-us/innovation/g-hub.html

Search based on your mouse model, version etc. and that you are using Windows 11.

Download and install the mouse drivers per Logitech's instructions.

 

[LinuxDevice]

Even the slightest bit of lint or dust near the optical sensor will do this. Even a breeze of air will move something tiny like lint, and when it is close to the sensor the movement is magnified. Other causes are possible, but look very closely at cleaning it near the sensor, and try (at least temporarily) putting it on an alternate surface to rule out something on the original surface.

 

[okazerker]

uninstalled every device under "mice and other pointing devices", restarted and used the "Firmware Update Tool" on the mouse's support page downloads on the logitech website which found nothing but the mouse still spazzes out
also tried g hub but it also says the firmware is up to date

 

[Ralston18]

Look in Reliability History/Monitor for any error codes, warnings, or even informational events just before or at the times of the mouse malfunctioning.

Run the built in Windows troubleshooters. The troubleshooters may find and fix something.

Run "dism" and "sfc /scannow" to look for and fix corrupted or buggy Windows files.

= = = =

Do other mice work correctly?

Does the mouse work on another known working computer?

Determine if the problem follows the mouse or stays with the host computer.

 

[okazerker]

nothing in Reliability History/Monitor or event viewer
troubleshooters didn't work
"dism" and "sfc /scannow" found nothing
other mice work correctly
the mouse works on my windows 11 home laptop

 

[okazerker]

lightly hit the mouse on the bottom and it stopped Parkinson'ing for now
edit : it worked fine for less than an hour

 

[Ralston18]

Some issue that the laptop can tolerate but the host PC cannot.

Check the mouse configuration options on the host PC.

Perhaps some change in responsiveness will make a difference.

Compare PC and laptop mouse related setttings/configuration.

 

[okazerker]

The mouse has started having the same problem on the laptop now as well.

 

[BFG-9000]

Still haven't cleaned the lint or pet hair out of the sensor hole?

 

[okazerker]

Still haven't cleaned the lint or pet hair out of the sensor hole?

already done right when it started

 

[okazerker]

enough beatings fixed the mouse for the past month

 

[Ralston18]

Curious:

"enough beatings fixed the mouse for the past month"

Irony and "tongue in cheek" aside: did the problem just stop without you doing anything at all?

 

[okazerker]

Irony and "tongue in cheek" aside: did the problem just stop without you doing anything at all?

somehow yes