Hundreds of thousands of affected users isn't even a percent of the install base Windows 10 has now. Besides that, how do you expect Microsoft to test potentially hundreds of thousands of configurations for issues? How can you expect Microsoft to test millions of combinations of configurations? I would really love to hear how you plan on having a 100% success rate across a billion different computers.
Okaaay. So my previous statement stands?? You seem to have moved past your original 'blaming the users' stance.
So your current argument is that "because the task is monumental we should give Microsoft a pass and say that it's okay for them to produce crappy, bug-ridden updates." Is this right? If so, I think we'll just have to agree to disagree on that front.
My point is
precisley because Microsoft is in the position they are in that they should put much more emphasis (and money) into QA. For starters, the update/upgrade 'Insider Ring' should be promoted more (maybe even give something to those who participate to get many more on board) and its trial length should last twice as long. Of course, that wouldn't have stopped the latest Microsoft Outlook issue because that updated wasn't even previewed before release!
As far as testing goes, they can greatly expand the test-user base and length of time a certain update (or group of updates) is tested. This would definitely help to avoid the most severe bugs. Also, let's go one step further than your 'billion different computers' and say a billion different configurations on a billion different computers. This is where AI could really help out. I'm not saying it will be easy or cheap, but Microsoft has the money and has (or can hire) the manpower to make it happen. Microsoft Windows is the dominant personal computer operating system by a huge margin.
In my eyes, Microsoft owes its users a finished product with each Windows update/upgrade. In its current iteration, Windows update just makes me feel like a beta tester.
A good example of how to do it right would be Windows 10 Enterprise LTSC 2019. I get all of the security and critical updates to make my OS as secure (actually more secure) as the very latest Windows 10 release and I suffer none of the feature update bugs that plague users twice a year. Of course, Microsoft is now changing how the LTSC versions work, their interoperability with Microsoft Office, and their length of support so even that option is becoming less attractive because Microsoft doesn't seem to want users to just have an operating system that works.
Also the whole thing about "The last Windows" or whatever was said by a guy who's sole job at the time was to hype up the product, said in a conference meant for developers and IT professionals, and the only thing the media quoted apparently was simply "the last version of Windows". There was no other context, at least from what I can find, in which to figure out what that actually meant.
It was stated in one of the flurry of product announcement videos Microsoft put out just before Windows 10 was released. Someone on the dev/technology side stated it and specifically said that Windows updates/upgrades would be better because of it. I don't remember which one and am not going to look for it but I watched it live at the time.
I'm not downing Microsoft Windows as a whole. I built my whole career on Windows desktop and server products. I'm just saying that Microsoft could do better - way, waaaay better.
I'm also not going to derail this thread anymore. We'll just have to agree to disagree.
Facebook
Twitter
Instagram