Question Windows 11 Starting Up with Scam Virus Message

[mmitsch]

When we start up our Dell All-In-One Window 11 computer we are getting it a message that says:

"You're about to be signed out

Security Alert: Access To This Computer Has Been Blocked Due To Suspicious Activities..Computer Will Shut Down In 1 Minute..Please Call Microsoft Support For Help
1-614-***-****(Toll Free)"

I am fairly certain this is a scam and was hoping someone could help with instructions on how to bypass this and remove the virus / etc. causing it.

Thanks!

Mike

Mod Edit

 

[Dark Lord of Tech]

With this type of scam infection , it would be best to do a clean install.

 

[Wolfshadw]

While there are instances where of corrupted file structures/profiles that could create such a situation and message, the fact that it includes a non-1-800 toll free number screams to me that it's a virus/scam.

As noted above, your best bet here is a format and reinstall of the OS.

-Wolf sends

 

[COLGeek]

Hopefully, you have a backup for your key files and documents.

Time for a clean installation as previously stated.

 

[mmitsch]

With this type of scam infection , it would be best to do a clean install.

Thanks. Would this be possible using the recovery media I made when it was new?

 

[Dark Lord of Tech]

Possibly , but it would be better to go with a recent Windows 11 release from Microsoft.

 

[mmitsch]

Thanks. Would this be possible using the recovery media I made when it was new?

Ok. Thanks!

Can I download that from someplace? Do I need to contact Dell to get a new Windows 11 Registration / Serial Number?

 

[USAFRet]

Can I download that from someplace? Do I need to contact Dell to get a new Windows 11 Registration / Serial Number?

https://www.microsoft.com/software-download/windows11

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