windows 7 freezing

[dudestarship]

Windows freezes when running the game Second Life. Tested all components including RAM Graphics Card and CPU no errors found. All drivers up to date. Run the game in Linux results the same. Started freezing with other aps. Froze on installing Belarc Advisor. Run out of ideas.....

CPU: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (2327.52 MHz)
Memory: 4030 MB
OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: AMD Radeon HD 7770

Windows Graphics Driver Version: 8.17.0010.1247
OpenGL Version: 4.2.12618 Compatibility Profile Context 13.251.0.0

 

[goku1234567890]

Try installing it in safe mode. Do you have any anti-virus it might be stopping or interfering with the install and causing the widows to hang.

 

[dudestarship]

no it used to work on 32 bit windows but not in 64 bit with extra 4 gigs of ram.Now running with 8 gigs. i've tested ram to death (memtest86) and it shows no problems. for years i have run Microsoft Security Essentials no problem . I'll try safe mode tho

 

[dudestarship]

tried safe mode but couldn't load graphics drivers

 

[goku1234567890]

tried safe mode but couldn't load graphics drivers

32 bit Windows has emulation for 16 bit programs built in. 64-bit Windows only has emulation for 32 bit programs. If the program ran on 32-bit Windows 7 and not 64 bit, then chances are it's a 16 bit program and you may have to use something like XP Mode to be able to run it in 64-bit Windows.

 

[goku1234567890]

Hope that helped you!!

 

[dudestarship]

there is a 32 bit program and a 64 bit program thanks for your help

 

[goku1234567890]

Than only thing left is to try a clean windows.

 

[dudestarship]

yes i did that formatting my hdd and did a clean install, then installed firestorm on its own. didn't work

 

[dudestarship]

the problem was identified by memtest86 was bad ram

 

[goku1234567890]

So why did you write in the First message that you tested all the components? But glad you found your solution.

 

[dudestarship]

i used Dell Diagnostics to test RAM and also windows mdsched.exe neither of which showed up errors. I hadn't heard of memtest then

 

[goku1234567890]

Glad you found your solution.

 

[dudestarship]

well bought new ram 2 x 4 gigs G.Skill Ripjaws and have the same problem, i used the same sockets that 2 x 2 gigs were using, could it be the PSU?

 

[goku1234567890]

No not the power supply but the motherboard. The sockets of the Ram are bad, if it is happening again on new Rams.

 

[dudestarship]

yeah thats bad news. what i don't understand is that everything works fine with 4 gigs 2 x 2 gigs of RAM and i'm using the same sockets. Is it because of the heavier load that 2 x 4 gigs puts on the system? Is there a motherboard test? Thanks for your help. Dazed and confused.....and all my other programs work fine

 

[goku1234567890]

What were the models of the old Ram? It might that Rip jaw ram is proving heavy for the slot while the ram's that are normal or come pre-equipped with the system are less heavier and were meeting with the specifications of the ram slot. Although i suspect the program that is crashing, what program are you using? Is it using the full capacity of the Ram or just normal usage?

 

[dudestarship]

old ram was 240 Pin 1.5v DDR3 PC3-10664 Non-ECC Dimm samsung, 2 gig x 2 the new memory is 4GB x 2 G.Skill DDR3 PC3-10666 Ripjaw Series (9-9-9-24) Single desktop memory module. i ran memtest86 on the G.Skills and it passed once should I do more passes? The program in question is Second Life a 3d immersive . as to RAM just normal usage.

 

[goku1234567890]

If there is no problem detected by the memtest than there is nothing wrong with the rams, it the program that is causing this.

 

[dudestarship]

i've decided its the RAM sockets as I am crashing in any position of 2 x 4 gigs. So buying a new machine. This one is over 5 years old so had my moneys worth. Getting another Dell :

i7-4770 3.9 Ghz,
16 gigs of 1600 RAM
2 terabyte HDD with 32 gigs SST
AMD Radeon HD R9 270 2GB GDDR5

hows that?

 

[goku1234567890]

Uhuh bad idea, don't go with the pre-build systems they are bad and can't be upgraded except the rams. Tell me the budget i can suggest you a very fine system.

 

[dudestarship]

my problem is getting credit. the dell system is €1600

 

[goku1234567890]

That's euro right? Tell me your budget i see what PC you can get for that budget.

 

[dudestarship]

That's euro right? Tell me your budget i see what PC you can get for that budget.

yep euros this includes a 27 inch monitor

 

[goku1234567890]

Do you want that 27 inch monitor cause than it is gonna be a problem. What is your budget? And what monitor are you using now?