Windows 8.1 freezes and makes buzzing sound?

[zoog18]

Hello, I just built a new computer with a GTX 780 lightning and whenever I play a game for a short period of time my computer freezes and makes a loud buzzing sound, and than shuts off, what is this and how do i solve it?

Specs:
i5 4670k (stock speeds)
ASrock extreme3 z87
MSI GTX 780 Lightning
G. Skill trident X 16GB
Noctua NH-d14
2 TB WD black
250 GB Samsung 840 Evo

 

[zoog18]

The PC case is right above a cold air vent, it also has 5 case fans so I don't think heat is the problem and my GPU in kombuster never goes above 70 degress

 

[ingtar33]

I've been doing this a long long time. never ever trust the onchip/board temp sensors until you can independently verify they're reporting correct temps. Since i don't think you have a thermal laser temp gun to read the temps on the parts in your system, and i suspect you don't have independent temp probes to backcheck the temp readings on the board, just assume the temps it's reporting are all wrong until you've proved it otherwise.

it might seem like a waste of time, but i can't tell you how many times faulty temp monitors hid a serious temp issue in a system. i've given you a cheap and easy solution to make certain it's not a temp problem. i don't even care if your temp probes are sorta accurate. this isn't about denigrating your system or your ability to check the monitoring software.

This is about troubleshooting... which 9 times out of 10 requires some actual testing to eliminate possible causes of these problems.

pop the side of the case off. put a fan in the opening and see if the problem goes away. if it does then SOMETHING is overheating. we'll have to narrow down what at that point and figure out a simple solution to fix it.

If that doesn't work then we can check one item of a dozen that could be causing your troubles off the list. and we'll be that much closer to figuring out your problem. It might not seem exciting, and i'm sure you'll get irritated after the 5th or 6th thing we check... but this is how we have to do it over these forums... since none of us are there to see the issue ourselves.

 

[zoog18]

I managed to solve the beeping noise and restart, as that was windows 8.1 related, so I installed windows 7 which seems to have solved this problem, however I am now experiencing freezes when I am playing a game, should I still try your fan plan? Also, I think it is important to mention that I had kombuster open while playing call of juarez gunslinger (not a graphically intensive game) and the gpu reached up 70 degrees, even if the probes are not accurate are these safe temperatures?

 

[ingtar33]

well... in theory... if the probes are accurate... your gpu is functioning as intended. See, nvidia's 7xx series gpus come with a gpu boost 2.0 i think they call it. What gpu boost 2.0 does, is it automatically overclocks your gpu up to the thermal limits of the card whenever it judges the extra juice is needed.

its sorta a variable automatic overclock the card does to itself.

so yes... nvidia 7xx series gpus will run up to and hover around the mid 70's when functioning properly when gaming, the clock speed will also change constantly, as i think they put the target temp right around 75C...

 

[zoog18]

Ok, I did what you suggested, however I do not own that kind of fan so I just ran the PC with games loaded with both sides off and the PC ran in games for a lot longer before crashing, this time however I just got the "Windows is looking for a solution" when the game crashed.

 

[ingtar33]

mmm... ok. so we might be having a temp issue. i wish we could say for sure... is there anyway you can get a box fan or room fan from someone? just to test it out.

i'd like to be able to definitively move past temps as the issue. but you said there was a drastic improvement in longevity?

I'm gonna need a better picture of your setup. you said you had a tower with 5 fans... what is your tower? what type of fans? which are the intake and which are the exhaust?

In the meantime i'd like you to hop into msi afterburner and change the targeted temps 10C lower... that should ramp the gpu fans up a bit, and should limit gpu boost. try testing it like that.

if it still crashes i want you to uninstall geforce experience. then test it in games again. A lot of nvidia gpus have crashing issues with geforce experience, i want to eliminate that suspect from the list of possible causes of this issue.

 

[zoog18]

It is a Corsair 750D, with a Noctua NH-D14, with G.Skill Tridents positioned under it, some of the wiring is in front of the case where the mobo is, and the Noctua fans are around 4mm off axis (an error I made while bundling the PC). Their are 5 fans all Corsair AF series, two top exhaust, two front intakes and one back exhaust. The PSU is a Corsair AX 760 and the motherboard is an ASrock extreme3 Z87. When the sides are on, they are both slightly warm to the touch.

 

[ingtar33]

that's a big case... do you have the drive cages in front of the intake fans?

I'm thinking you might want to move some stuff around... if this is a temp issue... I would move the two front intake fans to the bottom, have them blow up, not back. IF THIS IS HEAT CAUSED, I suspect the drive cages are installed OR the 780 is positioned above those fans creating a "heat" wall, preventing cool air from reaching the top of the case. there should be vents on the bottom of that case for case fans. you might also want to experiment with changing the orientation of the nh-d14 to blow "up" at the top of the case...

a couple of ideas to see if we can't knock down the temps on this one. If you don't want to fiddle with fan positioning, you might want to look into trying another pci-e slot for the 780... just to open up a bit of airflow

 

[zoog18]

Unfortunately their is no other pci-e slot for me to put the 780 in, however yes the drive cages are in place as one of my HDD's is in their, now I will re-position the NH-D14 as I noticed that the entire cooler is slightly off center, how should i go about doing this? I also just ran some games with both sides off and this time their was no improvement, same as when both sides are on.

 

[ingtar33]

:\

well we don't know if temps are the issue yet. so lets not go crazy.

did you try uninstalling gefore experience?

 

[zoog18]

Yes I did, same issue this time the whole computer froze and i was forced to restart from the power supply, I am currently running memtest, how many passes should I do for 16GB of memory? Also, is their any kind of diagnostic software or tool that I can use to see what hardware is causing the problems?

 

[ingtar33]

run memtest 1 stick at a time, pull the others out... 4-8 passes should be enough for each stick

 

[zoog18]

I believe that I may have solved the problem, which had to with a motherboard driver not being installed, I will update the thread if their is anything else.