I went to my settings and hit windows update check and it says that I have 103 updates. So I hit download for all 103 updates because it says they are all important and not the optional updates. My computer has been sitting now for 4 hours and it says it is still downloading updates but it also says this " (0 KB total, 0% complete) " how do I fix this and get the computer to download all the updates? Oh I have a Dell Inspiron laptop with windows 8 and I also want to upgrade it to windows 8.1 but I cant do that unless everything is fixed for the windows 8