i have a windows 8.1 acer desktop i went and refreshed it to try and fix some start up problems now when i try and plug in my ethernet cord the lights for the ethernet port dont light up or anything and the pc woun`t detect the cable at all there is no wifi card or anything could the problem be it removed some drivers or the ethernet port bing bad i used the cord after trying on my desk top on my laptop and it workd fine. this is a new pc just got it on cristmas. pc specs acer aspire windows 8.1 4gb ram qaud core 2.41GHz I3