[SOLVED] Windows causing crashes, reverting to last version fixed it, but what now?

[Savage One]

Hi, after the recent Windows 11 update on Feb 10th my pc has been locking up and requiring a hard reset to get going again. After 3 days of troubleshooting, I rolled back to the previous version and it seems to have fixed it.

My question is what am I supposed to do moving forward? I have to update windows eventually and can't stay on this version forever?

 

[johnbl]

you might want to go into windows device manager and disable any audio device that you that currently do not have speakers or head set connected to. (then reboot)
windows sound streaming device looked messed up.
I would also not let windows put them to sleep via windows device manager, properties-> power management tab setting

 

[Savage One]

you might want to go into windows device manager and disable any audio device that you that currently do not have speakers or head set connected to. (then reboot)
windows sound streaming device looked messed up.
I would also not let windows put them to sleep via windows device manager, properties-> power management tab setting

I had seen someone that had similar problems as me say that they had to disable the Nvidia audio drivers to fix it, which I did do, but it seems that I since updated Nvidia drivers and they've been re-enabled. I'll give it a try with the rest.

 

[Colif]

I do a custom install on Geforce Experience every time to stop it installing the HDMI audio drivers mainly as DIscord keeps wanting to use them and my monitor doesn't have speakers.

Secondly, when I installed the driver from the website I showed you, the "driver version" never changed here on properties for either of them, which further confused me.

realtek audio is a pain, there are 2 different drivers now.

1. the old ones that include the HD Audio manager
2. the new ones where you get drivers from realtek and Audio manager from Microsoft.

Yours are probably the new ones.

What is possible is that OEM motherboard makers give a pack of drivers to Microsoft for each motherboard and the drivers you grabbed had already been installed by Windows.

Its possible you have newest Win 10 drivers now , what driver version does it show?
newest appears to be June last year.

 

[Savage One]

I do a custom install on Geforce Experience every time to stop it installing the HDMI audio drivers mainly as DIscord keeps wanting to use them and my monitor doesn't have speakers.


realtek audio is a pain, there are 2 different drivers now.

1. the old ones that include the HD Audio manager
2. the new ones where you get drivers from realtek and Audio manager from Microsoft.

Yours are probably the new ones.

What is possible is that OEM motherboard makers give a pack of drivers to Microsoft for each motherboard and the drivers you grabbed had already been installed by Windows.

Its possible you have newest Win 10 drivers now , what driver version does it show?
newest appears to be June last year.

Ah this also reminded me of something else that was confusing me. On device manager I ASSUME that the audio drivers are under the "Audio inputs and outputs" heading, and not the "Sound, video, and game controllers" heading. If that is the case then my audio drivers are from June 5th last year, version 10.0.22000.1.

The realtek driver under the "sound, video, and game controllers" heading was released October 26th last year. Version 6.0.9257.1.

The two are shown here: https://gyazo.com/804c138bbc195aca46a19596723cf1ea

The left being the "sound, video, and game controller" driver and the right being the driver under "audio inputs and outputs".

 

[Colif]

on my PC, realtek Digital is under Audio Inputs & outputs - Driver version 10.0.22000.1
Realtek R Audio is under Sound, Video & game controllers - Driver version 6.0.9225.1

So it is normal to have both as one is digital & one is analog connections.

If that is the case then my audio drivers are from June 5th last year, version 10.0.22000.1.

that is a Windows version of a Realtek driver, its is obvious as it shows the version number of windows it installed with. Windows 11.
22000 - Windows 11

Version 6.0.9257.1.

that is a realtek driver, as I have 6.0.9225.1 and mine came from Realtek (or maybe Gigabyte, I forget)

I don't know why WIndows 11 replaces the Digital driver but not the analog one but it did it on my PC too.

 

[Savage One]

on my PC, realtek Digital is under Audio Inputs & outputs - Driver version 10.0.22000.1
Realtek R Audio is under Sound, Video & game controllers - Driver version 6.0.9225.1

So it is normal to have both as one is digital & one is analog connections.

that is a Windows version of a Realtek driver, its is obvious as it shows the version number of windows it installed with. Windows 11.
22000 - Windows 11



that is a realtek driver, as I have 6.0.9225.1 and mine came from Realtek (or maybe Gigabyte, I forget)

I don't know why WIndows 11 replaces the Digital driver but not the analog one but it did it on my PC too.

Gotcha, thanks for the info. My PC hasn't crashed since the new update, I'm not sure that it's 100% stable as something did cause that BSOD during the CPU diagnostic test, but it seems stable enough for me not to worry too much about it. Weird that the problem kind of came and went with the updates, but perhaps it wasn't something that I inadvertently fixed while doing other things. Thanks for the help.

 

[Colif]

Years of experience tells me I should answer this, but anyway (I won't celebrate its gone as it might not be). BSOD introduced by Updates can also be fixed by updates. I had a problem with one cumulative update to windows last year, it messed with my shutdowns, but the next one fixed it.

 

[Savage One]

Years of experience tells me I should answer this, but anyway (I won't celebrate its gone as it might not be). BSOD introduced by Updates can also be fixed by updates. I had a problem with one cumulative update to windows last year, it messed with my shutdowns, but the next one fixed it.

Yeah I've had a lot of weird technical problems in the past year or so. Two motherboards died, programs causing weird things to happen like making my screen super saturated.. just a lot of stuff. Been messing with PCs since 2013, and until the last year or so I've pretty much never had a serious problem that I couldn't fix myself within a day or two. So with these freezes (seemingly) gone, it's the first time I've been able to relax and enjoy my PC for a while. The BSODs that I got... I know that nothing with computers is truly random, but the first was in the middle of all of the freezing, the other was during diagnostics, which doesn't sound too great, but everything is running smoothly for now. I think at least the "page in unpaged area" bsod was unrelated to the other issues that seem to be gone now. So if it becomes prevalent I'll deal with it then I suppose. Thanks again, think this is the second time you've helped me out on here, sure you get a lot of thanks, but it's very selfless of you and I appreciate it.