Windows crashes often

[mkdrive2]

Hello,

I have had this problem for about a month I think. Windows crashes in heaps. What I mean with that is that if it crashes once, the chance that it will crash again the next time I turn on the computer is very high. Normally it would go like this: I would turn on the computer, then it crashes. Then the computer would restart into EFI shell. I would turn off the computer, plug off the power supply and press the power button for about 30 seconds. Then I would plug in the power supply again and restart Windows without problems until it crashes again about 1-2 minutes after booting. That would repeat for a few times. I am pretty sure the problem went away for some time when I reset the BIOS and reconfigured it. But after a few days, or sometimes the same day later it would start crashing again like described above.

I analyzed C:\Windows\MEMORY.dmp, and it says that the cause of the crash was SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, but without a specific driver causing it. When I view the Reliability Monitor it sometimes says that IAStorDataMgrSvc.exe stopped working. I did a Windows Memory Diagnostic test without errors. I updated my graphics drivers, and USB drivers, because I thought maybe the drivers are out of date and are causing the crashes. The other drivers all seem up to date already.

A problem is that I don't exactly know when my computer started crashing, and the Reliability Monitor won't show things far in the past. I don't know what I did right before it started crashing.

Is there something else I can do to diagnose the problem?

 

[Colif]

Can you follow option one here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it

 

[elbert]

If you have 2 sticks of RAM remove one and test. Swap the RAM out and test the other. Test your drives using drive makers tools. Make sure they dont have errors that could effect the page file. If you have video card and an integrated remove the video card to see if the issue remains.
http://www.seagate.com/support/downloads/seatools/
https://support.wdc.com/downloads.aspx?p=3

 

[Ralston18]

MERGED QUESTION
Question from mkdrive2 : "Windows crashes often 2"

I am sorry for creating two posts for the same kind of problem. My last one was: http://www.tomshardware.co.uk/forum/id-3506471/windows-crashes.html#20109416

I did not know it would create a question that is not up for discussion. My problem cannot be answered with just one answer, but there needs to be discussion.

Now there are updates to what I posted then. First, my computer seems to crash even after I do a BIOS reset and reconfigure everything. I thought after I did that my computer would be reliable for some time, but I was wrong. Second, I did configure the system to create Minidumps in %SystemRoot%/Minidump, but Windows just won't create any Minidumps, no matter how often it crashes. Please help. How can I create minidumps, when the settings that I checked are done, but Windows just won't do it?

Check the Event Viewer logs.

The logs may have captured some event just before or at the time of the crash.

The following link from within this forum will help.

http://www.tomshardware.com/faq/id-3128616/windows-event-viewer.html

Some error code or warning may be very helpful.

The Event Viewer says there are four errors:

Under "Application":
Source Security-SPP, Event 8198: License Activation (slui.exe) failed with the following error code:
hr=0xC004F074

and

Source .NET Runtime, Event 1026:
Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

Source "Application Error", Event 1000:
Faulting application name: IAStorDataMgrSvc.exe, version: 14.8.0.1042, time stamp: 0x5639dd97
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x062e7705
Faulting process id: 0x197c
Faulting application start time: 0x01d32d5fd1bc7227
Faulting application path: C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
Faulting module path: unknown
Report Id: 30adb00f-b9d8-4261-8e2a-a78a44e17ed3
Faulting package full name:
Faulting package-relative application ID:

Under "System":
Source "Service Control Manager", Event 7034:
The Intel(R) Rapid Storage Technology service terminated unexpectedly. It has done this 1 time(s).

Is there anything else I should look for? I am not doing any RAID connections of hard drives or anything. Could the errors above be a problem anyway?

There are additional that I didn't see before:

Under "System":
Source volmgr, Event 161:
Dump file creation failed due to error during dump creation.

This must be why no dump files are created. How to fix this error?

Source "Service Control Manager", Event 7000
The CldFlt service failed to start due to the following error:
The request is not supported.

And I also found out that when I wait a little while and let my computer rest, there is a chance my computer won't crash the next time, even though the computer started crashing after first startup in the morning.

This:

Under "Application":
Source Security-SPP, Event 8198: License Activation (slui.exe) failed with the following error code:
hr=0xC004F074

Where did you get your Windows 10 license?

Not sure (full disclosure) what the additional errors may mean or imply.

 

[Rogue Leader]

Where did you purchase your Windows 10 license, and what install disc are you using? What version of Windows 10?

 

[mkdrive2]

I am sorry, I use a software to extend the test period (a crack). I promise I will get a genuine copy of Windows, once my crashing problem is solved. Please, can someone help me with the other errors?

Edit: I didn't know this was a discussion thread, too. This is good. I am sorry for creating two threads.

 

[Rogue Leader]

I am sorry, I use a software to extend the test period (a crack). I promise I will get a genuine copy of Windows, once my crashing problem is solved. Please, can someone help me with the other errors?

Edit: I didn't know this was a discussion thread, too. This is good. I am sorry for creating two threads.

You are never going to solve this problem using a cracked version of windows, in all likelihood based on the errors you have the crack IS the cause. You need a new fresh install with a LEGITIMATE COPY. We do not discuss or assist with pirated software here. Thread closed.