Hi,
So I am trying a fix an Alienware Area 51 R5 computer that will not boot. It has Windows installed on a 256GB NVMe SSD. I do not know exactly what version of Windows 10 is installed, my Windows USB is 21H2.
Initially it was going to a BSOD with the error "Bad system config info"
I got my Windows USB out and tried startup repair but as expected it couldn't fix it, chkdsk found no errors, system restore found no restore points and trying to uninstall updates failed with the usual error as well.
I tried bootrec /fixboot and got "Access is denied"
I formatted the EFI partition and recreated those files and then I got different BSOD's one with error 0xC0000001 and also error 0xC0000098 File: \BCD
I tried sfc/scannow /offbootdir=c:\ /offwindir=c:\windows that gave the error "windows resource protection could not perform the requested operation"
Then I tried Hirens Boot USB but that could not see the NVMe drive at all.
Then I tried Sergei Strelec's WinPE USB
I tried sfc/scannow /offbootdir=c:\ /offwindir=c:\windows that gave the error "windows resource protection could not perform the requested operation"
and also some DISM commands that I will attach as pictures but nothing worked, is it because the version and image version are different? Do I have the wrong wim file?
Do I have the correct DISM commands?
Here are the errors I received from the DISM commands
View: https://i.imgur.com/gppbpKh.jpeg
View: https://i.imgur.com/nn1SQja.jpeg
I have checked in the RegBack folder and there are no backups there, thanks MS for disabling that feature.......
Any advice most welcome.
Thanks
So I am trying a fix an Alienware Area 51 R5 computer that will not boot. It has Windows installed on a 256GB NVMe SSD. I do not know exactly what version of Windows 10 is installed, my Windows USB is 21H2.
Initially it was going to a BSOD with the error "Bad system config info"
I got my Windows USB out and tried startup repair but as expected it couldn't fix it, chkdsk found no errors, system restore found no restore points and trying to uninstall updates failed with the usual error as well.
I tried bootrec /fixboot and got "Access is denied"
I formatted the EFI partition and recreated those files and then I got different BSOD's one with error 0xC0000001 and also error 0xC0000098 File: \BCD
I tried sfc/scannow /offbootdir=c:\ /offwindir=c:\windows that gave the error "windows resource protection could not perform the requested operation"
Then I tried Hirens Boot USB but that could not see the NVMe drive at all.
Then I tried Sergei Strelec's WinPE USB
I tried sfc/scannow /offbootdir=c:\ /offwindir=c:\windows that gave the error "windows resource protection could not perform the requested operation"
and also some DISM commands that I will attach as pictures but nothing worked, is it because the version and image version are different? Do I have the wrong wim file?
Do I have the correct DISM commands?
Here are the errors I received from the DISM commands
View: https://i.imgur.com/gppbpKh.jpeg
View: https://i.imgur.com/nn1SQja.jpeg
I have checked in the RegBack folder and there are no backups there, thanks MS for disabling that feature.......
Any advice most welcome.
Thanks