Windows Explorer crashes every time I try to do anything with a .iso file

[Mayhwa]

I downloaded a game last night (.iso file), mounted it and installed it. It worked fine, so I turned it off and downloaded another one overnight while I slept.

When I came back in the morning, my computer was outrageously slow and the CPU was constantly at 100% usage. So after trying various methods, I did a system restore to last night before all the problems started happening.

The CPU is good now, but I have a new problem. Windows Explorer crashes every time I try to do anything with a .iso file. Left clicking or right clicking any .iso file will result in a pause followed by a popup window telling me that Windows Explorer had stopped working.

I was told I should reinstall the drivers for Windows Explorer. The problem is I have no idea how...

Thanks in advance to anyone who offers help!

 

[Akr706]

Well, Windows Explorer doesn't require any drivers, so there is no way to update something which doesn't exist. I would like to suggest you to run a complete system virus scan and also check for corrupt files. It may be the case that the game you downloaded might have brought some kind of virus making some system files corrupt.

Use System File Checker to scan your PC for missing or corrupt files. To do this, follow these steps:
1. Click Start, and then type cmd in the Search box.
2. In the results area, right-click cmd.exe, and then click Run as administrator. You may be prompted to type the password for an administrator account.
3. Click Continue if you are the administrator or type the administrator password and then, click Continue.
4. At the command prompt, type Sfc /scannow and then press ENTER.

The scan may take some time, so be patient. Windows will repair any corrupted or missing files that are found. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows CD.

For more information about System File Checker (SFC) see the following KB article on the Microsoft website:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

Source - https://support.microsoft.com/en-us/kb/2694911