Windows Explorer crashing from windows.storage.dll

Hardcover

Commendable
Jun 7, 2016
3
0
1,510
0
I keep having issues with Windows Explorer randomly crashing on me. I can't determine a single cause, but I can reliably cause it when trying to change my desktop picture.

Here's the crash details I found.

Source
Windows Explorer

Summary
Stopped working

Date
‎6/‎7/‎2016 00:28

Status
Report sent

Description
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 10.0.10586.306
Application Timestamp: 571af645
Fault Module Name: windows.storage.dll
Fault Module Version: 10.0.10586.306
Fault Module Timestamp: 571af71d
Exception Code: c000041d
Exception Offset: 000000000012be22
OS Version: 10.0.10586.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 7cb2
Additional Information 2: 7cb2c72c4ec5a461b48431651d5275a2
Additional Information 3: aa35
Additional Information 4: aa35fb41405690b78443b0fa2c9b7646

Extra information about the problem
Bucket ID: 11cc78f5978cb7fdf8d971fbe2dae934 (120470653308)
The only results I can find when researching are old threads from last year and the W10 Tech Preview, where the issue was apparently fixed with an update. As I'm running the release version and (according to Windows Update as of about three minutes ago) there currently are no updates to be had, I'm at something of a loss.
 

Hardcover

Commendable
Jun 7, 2016
3
0
1,510
0


Both showed no errors.
 

Colif

Titan
Moderator
So windows doesn't see a problem, have you tried updating motherboard drivers as they about only other software that would be messing up exploder. try running driver booster and see if it finds anything.

this might help: http://www.bleepingcomputer.com/forums/t/586464/windows-10-explorerexe-crashes-spontaneously-please-help/
 

Hardcover

Commendable
Jun 7, 2016
3
0
1,510
0


Sadly, updating the motherboard drivers didn't help, either. At this point I'm forced to conclude that I am going to have to nuke my C drive and do a clean reinstall of Windows 10. (Fortunately, I keep most of my working files backed up on another hard drive, so the main pain is just going to be from having to re-download several games and losing those saves, but honestly, if that's all I lose...)
 

Colif

Titan
Moderator
why not back up the saves too? I always have all my files on a different drive to win 10, then fresh install might be apain but I don't lose anything. Now I have all the things I really can't lose on either google drive or one drive, I feel a lot safer again. For 10 years I dreaded losing all my music, now its on 2 cloud servers I don't care so much.
 

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