Windows installer problems

eddie13

Distinguished
Feb 18, 2006
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Hi
I've recently built a new computer based mainly for gaming. Just after installing all my programs and other things i came accross a problem with mi itunes. I went to open it and it said that it had to be closed because it had encountered a problem. When i went to uninstall the program i couldn't and an error came up on the screen saying, "There is a problem with this windows installer pakcage. A program required for this install to complete could not be run". i tried reinstalling my windows installer package with one downloaded from the microsoft website and it still persists to bring up the same error and so i cannot remove all the components of the itunes package. If anyone has any ideas what might be causing this problem please help me.

Thanks in advance, Eddie.
 

exit2dos

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Jul 16, 2006
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The installer also tracks what needs to be deleted when you uninstall - which sounds like it is corrupted or missing information.

Try re-installing itunes. It should give you the option to repair your existing installation, or at least reinstall completely.

After it's reinstalled or repaired, you should be able to remove it.