Windows keeps crashing

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I have used windows xp for sometime now but I have never seen a problem quite
like this one. I have no idea why my windows keeps crashing.

Nothing is on the event manager, right now the only thing I can assume is a
hardware problem.

The problem happens when I am using MSN while surfing. When I alt+tab from
the MSN chat screen to IE, the system crashes. This problem does not happen
every time but quite often.

I can use the mouse and the alt+tab "swich screen" seems to show but I can
not access the task manager or any other programs running (including MSN and
IE).

The only thing I can do then is hard boot the machine.

I have tried reinstalling windows with no success.

This problem is on my new "referbished" HP laptop(nc4010).

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Are you using the new Beta version of MSN software?

You might be better off to repost this issue to the MSN group for a quicker response. To do this and since you are posting via the CDO interface copy\paste the below link into your Browsers address bar to access the group .

news://msnews.microsoft.com/microsoft.public.msn.discussion

--
Peter

Please Reply to Newsgroup for the benefit of others
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"Jiho" <Jiho@discussions.microsoft.com> wrote in message news:FE756645-DAEE-458A-A361-C4B3EB541A0A@microsoft.com...
>I have used windows xp for sometime now but I have never seen a problem quite
> like this one. I have no idea why my windows keeps crashing.
>
> Nothing is on the event manager, right now the only thing I can assume is a
> hardware problem.
>
> The problem happens when I am using MSN while surfing. When I alt+tab from
> the MSN chat screen to IE, the system crashes. This problem does not happen
> every time but quite often.
>
> I can use the mouse and the alt+tab "swich screen" seems to show but I can
> not access the task manager or any other programs running (including MSN and
> IE).
>
> The only thing I can do then is hard boot the machine.
>
> I have tried reinstalling windows with no success.
>
> This problem is on my new "referbished" HP laptop(nc4010).