hi guys,
my friend give me his Gateway 610XL all in one PC to fix a few problems. one of them was internet explorer not showing up when called for, that was an easy fix; however, this next problem has to do with USB devices and it's giving me a bit of trouble. basically, any USB devices i connect to it, windows doesn't auto install or even try to auto install the drivers. no matter what i connect to it (mouse, keyboard, thumb drive).
i can go into device manager and install the drivers manually just fine but i would like to fix the auto install feature for my friend cuz he's not that good with computers.
i checked and made sure the following services are enabled:
plug and play
upnp
user mode driver framework
shell hardware detection
the problem persist even in safe mode. one thing i noticed is when i go to control panel and then hit add hardware, i get a message that says this: "you can only install one device at a time. when the other device installation is complete, try this wizard again" (some where along those lines). i get that message even with nothing connected to the USB ports.
i'm guessing what ever this "other device" is, it hanging up pnp so how do i go about aborting that installation? i don't really see anything in the task bar that even suggest a driver installation is on the way.
this is running Windows XP Media Center Edition SP3 by that way.
my friend give me his Gateway 610XL all in one PC to fix a few problems. one of them was internet explorer not showing up when called for, that was an easy fix; however, this next problem has to do with USB devices and it's giving me a bit of trouble. basically, any USB devices i connect to it, windows doesn't auto install or even try to auto install the drivers. no matter what i connect to it (mouse, keyboard, thumb drive).
i can go into device manager and install the drivers manually just fine but i would like to fix the auto install feature for my friend cuz he's not that good with computers.
i checked and made sure the following services are enabled:
plug and play
upnp
user mode driver framework
shell hardware detection
the problem persist even in safe mode. one thing i noticed is when i go to control panel and then hit add hardware, i get a message that says this: "you can only install one device at a time. when the other device installation is complete, try this wizard again" (some where along those lines). i get that message even with nothing connected to the USB ports.
i'm guessing what ever this "other device" is, it hanging up pnp so how do i go about aborting that installation? i don't really see anything in the task bar that even suggest a driver installation is on the way.
this is running Windows XP Media Center Edition SP3 by that way.