Windows sees antivirus updater as new hardware

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

I installed XP home on a laptop & tried installing Norton AntiVirus 2005 and
then AVG free (when Norton didn't work). In each case, I would get a windows
installer window popping up saying new hardware was found. It happened to be
the updater function of both antivirus programs. I tried to update the
driver each time, but with no luck.
Any idea as to what is causing this and better yet, how to fix this?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)

Go to Control Panel/add&remove
remove Norton....Norton updater..........AVG...........in that order
reboot
reinstall AVG..........throw Norton in the garbage
peterk

--
It's so much easier to suggest solutions when you don't know too much about
the problem
"romperroom" <romperroom@discussions.microsoft.com> wrote in message
news:7E590C56-444D-4B76-9BC3-870D4127AA5C@microsoft.com...
>I installed XP home on a laptop & tried installing Norton AntiVirus 2005
>and
> then AVG free (when Norton didn't work). In each case, I would get a
> windows
> installer window popping up saying new hardware was found. It happened to
> be
> the updater function of both antivirus programs. I tried to update the
> driver each time, but with no luck.
> Any idea as to what is causing this and better yet, how to fix this?